Training Specialist - Roseville, CA

The Training Specialist is responsible for the training and development of AHPS employees, as well as other support departments as needed or required by the organization. The position has direct responsibility for the development of a variety of training programs and materials that support current organizational initiatives, processes, and systems.

Education and/or Experience

• A Bachelor’s Degree in a related field is desirable. A combination of experience and education can be considered in lieu of education alone.
• Experience in medical office practice functions is strongly recommended.
• One to three years’ experience in the development and presentation of training courses is required

Other Desired Skills, Abilities, and

• Ability to solve functional and process problems of end users on a daily basis, whether during the training of a new employee, or after an employee has been on the job for some time and requires assistance.
• Ability to assist end users in the use of the Practice Management System and of various systems used in the medical offices and support departments as well as assisting them with their questions about proper procedures.
• A wide knowledge in both clinic and support department processes.
• Ability to evaluate both individual staff and department functionality and to make recommendations for skills and process improvements.
• Experience teaching online classes.
• Superb verbal and written communication skills and ability to effectively work with people of varying backgrounds at different levels of the organization.
• West coast travel required up to 50% of the time.

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