Field Training Manager - Rocklin, CA

Req. ID: 261607BR
Business Area: CVS Health
Location: CA - Rocklin
Job Category: Human Resources
Clinical Licensure Required : N/A 
Job Type: Full Time

Position Summary:

Reports To: Human Resource Business Partner (HRBP) The Field Training Manager is accountable for managing and executing all corporately-defined store training programs within the Region which drives a consistent learning experience, a best-in-class customer experience, and builds colleague engagement. Essential Functions:

• Lead and manage Field Colleague Trainers(FCT) at the Regional level to train store colleagues as outlined in the
  
• Training Curriculum.
  
• Evaluate Field Colleague Trainers performance and effectiveness in delivering training programs. This includes coaching and counseling where appropriate.
  
• Conduct train-the-trainer sessions for Field Colleague Trainers to deliver programs as designed for consistent execution.
  
• Build the training strategy with the Regional Team to deliver upon Company initiatives.
  
• Monitors and assesses the status of learning programs for successful completion. Where gaps exist works with the HRBP and Field Management to develop a strategy to close gaps in learning.
  
• Teach and deliver select modules identified in the Training Curriculum for management colleagues.
  
• Manage an integrated training schedule to provide the right training, at the right location, at the right time based on Region hiring, promotions, and training needs.
  
• Manage the monthly regional training budget (e.g. TTR, TR5, TR7, and RVC/ICH) to ensure expenses are aligned to meet the year-end budget. Work with the HRBP and Regional Manager to develop action plans as needed.
  
• Oversee the Regional training sites to support a learning environment (e.g. working technology, current materials, etc.)

Required Qualifications:

• Proven management and leadership skills to direct a group of 4 to 6 Field Trainers
  
• Excellent oral and written communication skills
  
• Demonstrated training and presentation skills in a classroom environment
  
• Proficient in Microsoft Office – Word, PowerPoint, Excel
  
• Ability to communicate with all levels of the store and field teams
  
• Ability to work collaboratively to achieve team goals
  
• Ability to travel up to 50% within the Region
  
• Position may require a flexible schedule to accommodate business needs

Preferred Qualifications:

• 5 years Retail Management or equivalent work experience

Education:

• High school diploma or equivalent required; college degree preferred

Business Overview:

CVS Caremark, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Caremark is an equal opportunity employer.  We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.  Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW

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