Communications & Training Manager - Davis, CA

Job Requisition

Requisition Number: 03014277  

Recruitment Open To: UCD/UCDHS Employees and General Public  

Final Filing Date: 05-29-2015  

Closing Date: Open Until Filled  

Position: COMMUNICATIONS & TRAINING MANAGER  

Payroll Title: ANALYST III  

Number of Positions: 1  

Salary: $3,761.90 - $6,771.43/Mo.  

Appointment Type: Career  

Appointment Description: 100%; M-F, 8am-5pm  

Overtime Eligible: (FLSA) Exempt  

Union/HEERA Representation:

This position is not represented by a collective bargaining unit  Department:FM: AVC OFFICE - 064056  Department Description:Facilities Management (FM) is comprised of five departments; Building Maintenance Services, Custodial Services, Fleet Services, FM Support, and the Office of the Assistant Vice Chancellor-FM. FM has approximately 430 career FTE and an annual budget of approximately $52 million. It is supported primarily by general funds and recharge funds. This position is located within the Office of the Assistant Vice Chancellor, which provides leadership and administrative services to FM as well as coordination to the campus community with respect to facilities maintenance policy and planning.  Location:Davis  Allow Applicants to Attach: Resume
Cover Letter, References  

Position Details 

Job Summary:

Under direction of the Customer Experience Manager, plan, coordinate, and implement an effective and comprehensive communication program for FM. Major audiences include all FM unit staff and campus customers. Develop and/or oversee the design and the content of communications vehicles including the customer support center, department website, print material, presentations, and other collateral material. Identify workforce training needs and implement continuing education opportunities, working in conjunction with the FM Safety unit. Work under general supervision from the Customer Experience Manager and receive guidance from the FM Sr. Staff.  Physical Demands:Work at a computer terminal for extended periods of time.  Work Environment:Restricted vacation during peak periods. Work extended or alternate hours as needed. 

Employee is personally responsible for following/adhering to safety policies and procedures. 
UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.  Background Check Required: 

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.Yes  Qualifications Minimum Qualifications:Experience organizing training workshops for adult learners, including all required logistical details. 

Verbal and public speaking skills including ability to present complex technical or procedural information in a clear, concise and professional manner. 

Advanced writing and editing skill, including skills to use language accurately and creatively for varied audiences. 

Experience conceptualizing, developing, writing, editing, proofreading, and implementing print, interactive, and online publications, training materials, and various other documents in multiple formats for target audience and using appropriate grammar and language. 

Experience planning, prioritizing, coordinating, and evaluating multiple projects and activities to meet goals and respond to deadlines. 

Skills in editing and proofreading, including the ability to recognize and use correct English grammar, spelling and punctuation. 

Experience using advanced features of word processing, database spreadsheets, email, presentation and web-based software. 

Knowledge of integrated communication, marketing, planning, media and communication techniques. 

Skill in message development, audience identification and issue-management in alignment with an organization's institutional goals. 

Knowledge of the integrated use of communication media, including print, broadcast, Web, direct mail, email, advertising, social media, etc. for generating and distributing information, motivating target audiences, building relationships and gathering feedback. 

Experience in developing websites and webpage content. 

Understanding of electronic media, particularly website usability, human factors, interface design and metrics. 

Experience in audience research methods and techniques, including skills to design quantitative and qualitative research projects and programs, manage data collection and vendors, analyze findings and interpret and report results.  Preferred Qualifications:Bachelor's degree in communication/marketing, education, or other related field or equivalent combination of education and experience. 

Interpersonal skills, including tact, diplomacy and flexibility to work with departments, staff, students, administrators, etc. 

Knowledge of University and campus policies and procedures. 

Experience training, mentoring and motivating staff, especially including audiences similar to the building trades. 

Quick Link To This Position: www.employment.ucdavis.edu/applicants/Central?quickFind=70743 

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