Director, Corporate Learning & Technical Training - San Ramon, CA

This is a key role with substantial opportunity to positively impact Accela’s growing business by introducing and managing comprehensive technical training and talent development programs aimed at growing our internal employee knowledge-base and technical skills through partnerships across all functional areas.

 

The successful candidate will work with Accela’s leadership team to assess development needs, perform gap analysis, design and lead programs that build knowledge, skills and capabilities in the areas of industry, products, technical competence, leadership and company values. The educational content and programs will be designed to attract, retain, continuously challenge and grow our employees; develop and enhance functional competencies; and expand and share the internal knowledge across functions.

 

Job Responsibilities

• Design and develop innovative and highly effective technical and general training programs and processes to improve the depth of the company knowledge base
• Partner with Professional Services, Customer Support, Engineering, Sales, Marketing and Product Management departments to identify training and development needs and to develop and implement a curriculum in each area
• Support Accela’s management objectives with training and awareness in support of employee development and ability to meet performance metrics
• Partner with HR to develop and implement a curriculum for on-boarding and to design, develop and implement leadership development strategies, programs and solutions to engage, challenge, and grow our future leaders
• Identify potential risks and bottlenecks, and pro-actively plan alternative approaches to mitigate those risks
• Develop and document curriculum, incorporating various training mediums (i.e. hands-on training, e-training, seminars and blended approaches), learning materials and handouts, practice and testing materials, to accommodate different learning styles
• Evaluate training for effectiveness and make continuous improvements to curriculum and delivery. Routinely measure the effectiveness of training and development solutions and make adjustments as necessary
• Manage the Corporate Learning Management System including schedule of courses and training, training logistics, training records and metrics, etc.
• Oversee the Corporate training budget to ensure cost-efficiency and productivity of training resources

 

Required Qualifications:

• 5+ years of progressive technical and general training experience in the software or high tech industry
• Experience in curriculum design; training program administration; training methodology; and designing coursework
• Excellent written and oral communications skills that are audience appropriate applying the style and delivery necessary to impact the audience
• Strong organizational, analytical and project management skills combined with technical aptitude
• Strong Microsoft Office (Excel, Word, PowerPoint) skills
• Adaptable to shifting priorities and changes in direction
• Adept business acumen; ability to understand, articulate, and apply business concepts
• Demonstrated ability to follow defined processes and procedures to achieve results
• Strong sense of accountability and ownership
• Bachelor’s degree in related field
• Travel as required

 

Desired Qualifications:

• Master’s degree preferred
• Certifications in education/training preferred
• Leadership and organizational development experience

 

We offer competitive salaries and excellent benefits.

Accela is an Equal Opportunity Employer.

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