Operations Coordinator - Sacramento, CA

Founded in 1997, College Track is a national non-profit organization that empowers students to achieve their dream of a college education. This organization exists to increase high school graduation, college enrollment, and college graduation rates among students from low-income communities, thereby closing the achievement gap and creating a college-going culture for students who are under-represented in higher education. By providing comprehensive college access services to students over the course of 8-10 years, College Track ensures that each of its students has the resources necessary to get into and graduate from college. One hundred percent of College Track seniors graduate from high school, 90% of our students are accepted to 4-year colleges, and 53% complete college in 6 years compared to the nationwide average of 22% for low-income students.

College Track will support close to 2,000 high school and college students at centers in East Palo Alto, Oakland, San Francisco, Sacramento, New Orleans (LA), Aurora (CO) and Los Angeles. In the Oak Park neighborhood of Sacramento, we will serve approximately 120 students in the 2015 – 2016 term.

Position

Reporting to the Operations Manager, the Operations Coordinator (OC) will support day-to-day operations of the center and provide key support to the Operations Manager. Additionally, the Operations Coordinator will participate in and/or support program activities and have direct accountability for meeting the organization's bottom line goals in the areas of attendance, retention and data evaluation.

Primary Responsibilities

• Program Operations: Support operational procedures, administer daily snack, safely operate College Track vehicle(s) when transporting students and/or staff to/from the center, chaperone student activities as needed, participate in the planning and implementation of events. Collect content and compile monthly newsletters.
• Budget Management: Maintain the center's finance binder, calculate spending projections, and order supplies as needed.
• Data Monitoring and Reporting: Track students' attendance and notify families, track and report students' community service hours, update accurate information in[[http:Salesforce.com|Salesforce.com]], student files and on Excel spreadsheets. Assist the Operations Manager in maintaining the progress of work-plans.
• Site Maintenance: Maintain center appearance and functions, regularly update center bulletins and news boards, and create visuals as needed.
• Resource Management: Ensure center resources are accounted for, updated, stocked, and organized (e.g. office supplies, workshop supplies, library books, technology, vehicle maintenance, etc.). Take snack inventory weekly; supplies inventory monthly.
• External Relations: Phone parents regarding student updates or center events as needed, greet walk in guests/visitors and provide reception support, assist the Site Director in the annual recruitment process, including delivering presentations, hosting student interviews, and outreaching to community partners.
• New Projects: Special projects as assigned by the Site Director and Operations Manager.

Qualifications

First and foremost, the Operations Coordinator must embrace the College Track vision of transforming low-income communities into places where college readiness and college graduation are norms. Additionally, candidates should have an interest in working with high school age youth and must posses the following qualifications:

• 4-year college degree or be currently enrolled in a bachelor's degree program
• 1-2 years of office management experience
• Valid California driver's license
• Exceptional organizational skills with a keen attention to detail and ability to manage a wide range of projects and tasks
• Strong interpersonal skills with collaborative and customer-service orientation
• Excellent communication skills, both written and oral
• Strong learning orientation that accepts and incorporates direct feedback
• Goal-oriented and strong commitment to meeting College Track goals
• Proficiency in Microsoft Office programs (e.g. Word, Excel, PowerPoint)
• Experience with databases; experience with[[http:Salesforce.com|Salesforce.com]] preferred
• Demonstrate the ability to meet and maintain federal, state, local and College Track guidelines including, but not limited to, fingerprint clearance and negative TB test
• Fluency in Spanish a plus

Work Schedule

College Track Sacramento primarily operates along a traditional academic calendar. Therefore, hours will occasionally fluctuate depending on our program schedule (e.g. winter and spring breaks). From late August 2015 through mid-June 2016, the Operational Coordinator would need to be available at these times:

• Monday – Thursday afternoons through evening
• Friday mornings through early afternoon

Classification(s): Hourly, At Will (Non-Exempt)

Payroll Status: $10.50 – $15.00 DOE (approximately 18 - 24 hours/week)

Projected Start Date: August 18, 2015

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