Instructional Designer - Roseville, CA

Overview

As the Instructional Designer for the Customer Account Management Group (CAMG) you will be responsible for creating and maintaining a large library of training materials in a variety of mediums.This includes new hire training, new processes/product rollouts as well as professional growth courses and train the trainer materials.  You will work closely with the Training and Quality Teams to align courses and learning path with the Company and team goals.  A wide degree of creativity and self-motivation is expected.  High energy and passion for providing tools for success are a must.

Responsibilities

• Write and develop training programs and materials, including: PowerPoints, e-learning, outlines, text, handouts, tests, activities,

   job aides and laboratory exercises
• Work cross-functionally to develop exciting, interesting and engaging training solutions
• Develop and/or understand objectives and ensure content matches those objectives
• Work with subject matter experts (SME)  to ensure that learning solutions enable end user to successfully learn systems and

   changes, including new concepts, processes or products
• Ensure content and tools are current, relevant and appropriate
• Determine appropriate learning solutions for a variety of learning styles with varying skill levels
• Conduct needs analysis, test effectiveness of materials and revise as needed
• Ability to deliver world class products, presentable to all levels of company management
• Work closely with other members of the Training Team to work towards shared goals of professional development for CAMG  
• Develop alliances and working relationships with SME

Qualifications

• 2-3 years of experience as an Instructor Designer, Trainer or a related role
  Skilled at using multiple training software/applications/programs
  Demonstrated knowledge of adult learning theory and application
  Excellent verbal , written and presentation skills required with the proven ability to successfully deliver and communicate

   complex technical training
• High proficiency in MS Office Suite and related presentation products is required 
• Ability to use and learn new multimedia technology and authoring tools 
• Adapt quickly and easily to changing requirements and needs from internal and external customers
• Solid writing and editing skills
• Ability to work independently  and collaboratively to meet aggressive timelines
• Proven time management and organizational skills
• Professional composure, approachability, and interpersonal skills
• Excellent customer service skills required
• Familiarity with standard concepts, practices, and procedures within the solar industry are a plus
• College Degree preferred

• Regular, reliable and predictable attendance required
  Must be able to successfully pass a pre-employment criminal background screen

 

Benefits for Full-Time Positions

 

• Competitive compensation with many positions incentivized
  Paid training with the nation’s leader in solar power
  Full benefits package including health, vision, dental insurance
  Attractive vacation, sick and holiday pay
  401(k) savings plan
  Employee referral program
  Eligibility to receive equity in the company

 

SolarCity is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. 

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