The Technical TrainingSpecialist,ServiceEducationisresponsible forcreatingand presentingtraining materialsto both internal andexternal customersas determined bybusiness needs. Duties include creatingand providingtrainingseminars andmaterialsforinternal andexternalaudiences,as well as assistingthe department manager with development and maintenanceoftrainingprogramsas needed.

Essential DutiesandResponsibilities

• Collaborateswithdepartment managertodevelopnew trainingmaterialsas needed to best servecustomerneeds andchanges in productlines.Focusareas mayincludePPSSolar Academy,PPSpreventativemaintenance andfaultanalysis,and PPSfirst-leveldiagnosticsand repair.
• Servesas the principaltrainerduringtrainingevents,with supportfromotherdepartments as needed.
• Assistswith schedulingof all company-sponsoredtrainingevents,includingin-house,regional, customersite, andspecial trainingevents.
• Distributesandcollects customerfeedbacksurveys,andutilizesfeedbackto suggest improvementstofuturetrainingmaterialsandevents.
• Reviewscompanypoliciesregardingtrainingeventsandmakesrecommendationsto the managementteamwhen newpolicies,orchanges toexistingpoliciesareneeded.
• Examinesexistingtraining modalitiesand assistsin thedevelopmentofnewmodalitiesthat couldimprovethe effectivenessof the trainingfunction.
• Otherdutiesasmaybe requiredor assigned.

• Strongworkingknowledgeofmathematical principals.
• Excellent public speaking abilities.
• Ability to analyze and solve problems effectively.

Preferred Qualifications

• Proficiencyin the Germanand/or Spanishlanguageskills.