Sales Training Manager - Sunnyvale, CA
Intuitive Surgical, maker of the da Vinci Surgical System, is seeking a talented and experienced Sales Training Manager in our Sunnyvale, CA offices. Joining Intuitive Surgical means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and decreasing surgical invasiveness, with patient safety as our highest priority
Primary Function of Position The Sales Training Manager is responsible for developing and delivering curriculum for all sales training initiatives for our global sales force. The Sales Training Manager reports to the Director of Sales Training and collaborates closely with Senior Sales leadership, Marketing and various training partners to create a training strategy to improve the knowledge and skills of the Intuitive Surgical global sales force.
Roles and Responsibilities
Training Management: ? Routine assessment of sales force for knowledge, capabilities and skills ? Develops initiatives and programs to address prioritized needs ? Creates agenda, curricula and training materials and agendas for global ISI sales team ? Collaborate closely with sales leadership, marketing, sales operations, professional education, indirect training, HR and other departments to address global sales training needs ? Collaborate with professional education for clinical and technical content development ? Creates written, video-based, and sales education content ? Presentation and delivery of sales focused content during new hire training (CAST) and other sales training programs ? Collaborate with Learning & Technology Specialist to execute e-learning initiatives ? Create and deliver instructor-led, self-led, in-person and remote curricula ? Support Director of Sales Training with onboarding new sales training staff Clinical and Technical Expertise: ? Thorough understanding of all da Vinci Surgical System Platforms and key propositions, including instruments & accessories and advanced technologies ? Educate personnel to conduct customer in-services on the da Vinci Surgical Systems, instruments & accessories and advanced technologies ? Presentation and delivery of clinical and technical content during new hire training (CAST) and other sales training programs ? Demonstrates understanding of four key specialties: general surgery, colorectal surgery, gynecologic surgery, thoracic surgery and urologic surgery
Core Competencies, Skills and Experience Requirements
? 5+ years of Sales or Sales Management experience, preferably in medical device field ? 1-2+ years of Training or Training Management experience preferred ? Excellent oral and written communication skills ? Proficiency in MS office
Education and Training Requirements ? B.A./B.S. Degree in Business Administration, Communications, or Healthcare Management preferred ? Master’s Degree or equivalent training experience a plus
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