The Learning Associate will have primary responsibility for managing the training routines and governance process within an assigned department. This position will consult, assess and determine development needs of leaders, teams and individuals to design and deliver solutions which include performance coaching, team building, and instructional events. 

• Responsible for assisting departments in identifying gaps in training processes as defined by the governance guidelines 
• Identify trends and develop recommendations for aligning with established governance standards 
• Serve as a subject matter expert on training delivery and development standards 
• Design, develop, and evaluate training and professional development programs 
• Design and implement departmental assessment and development strategies 
• Facilitate focus groups and planning sessions 
• Develop quick turn learning and development strategies 
• Investigate and resolve program related concerns 
• Ensure clear communication across projects to achieve overall project goal 
• Serve as a change agent for continuous improvement through improved/enhanced methodologies 
• Apply project management knowledge, skills, tools, and techniques to support project leads from initiation to project delivery 
• Provide instructor-led training content revision and development services, instructor-led content development services, eLearning content services, and instructor led facilitation, as requested 
• Perform other related duties as required and assigned 
• Demonstrate behaviors which are aligned with the organization’s desired culture and value

Requirements

Ideal Skills & Abilities: 

• Bachelor Degree and 5+ years experience
• Demonstrated project management experience 
• Experience in learning effectiveness and trainer readiness preferred 
• In depth knowledge of training processes and procedures 
• Self-motivated and strong decision-maker 
• Professional and effective verbal and written communication skills 
• Manages reporting responsibilities; i.e. productivity reports, compliance reports, monthly tracking reports, rosters, etc