The Technical Training Specialist balances time between training new and current employees on equipment and preparing them for work in the field. The Technical Training Specialist is responsible for creating and presenting training materials to both internal and external customers as determined by business needs.

Essential Duties and Responsibilities

• Collaborates with department manager to develop new training materials as needed to best serve customer needs and changes in product lines. Focus areas may include PPS Solar Academy, PPS preventative maintenance and fault analysis, and PPS first-level diagnostics and repair.
  Serves as the principal trainer during training events, with support from other departments as needed.
  Assists with scheduling of all company-sponsored training events, including in-house, regional, customer site, and special training events.
  Distributes and collects customer feedback surveys, and utilizes feedback to suggest improvements to future training materials and events.
  Reviews company policies regarding training events and makes recommendations to the management team when new policies, or changes to existing policies are needed.
  Examines existing training modalities and assists in the development of new modalities that could improve the effectiveness of the training function.
  Other duties as may be required or assigned.