Trainer - Gold River, CA 

 The Trainer will be responsible for developing and leading training programs aimed at developing talented new recruits and existing employees into excellent representatives who can consistently meet and exceed sales, service, and operational goals. This person should have excellent communication skills and enjoy working with and training others to be successful.
Responsibilities:

• Design and deliver training necessary for Customer Care Licensed & unlicensed agents to efficiently assist our customers understand their insurance needs, and match them with the right products and provide customer service.
• Advance the sales skills, product knowledge and performance of our Customer Care team while adhering to the quality standards needed in order to deliver an excellent customer experience.
• Assist our licensed agents to remain current on products and processes in a multi-product, multi-state environment.
• Motivate, mentor and assist Customer Care representatives in sales, service, operations, telephone, and email techniques.
• Assist the Director of Sales and Director of Operations with training, sharing success stories, creating innovative solutions to problems, facilitating sales, service, and operations meetings, and providing daily leadership.
• Additional responsibilities as required by their manager.

 Qualifications:

•  Will typically possess 5+ years experience in the Health Insurance Industry. Sales Training and/or Health Insurance sales in a broker or insurance company with a successful track record of developing others to exceed goals are a plus.
• 1+ years experience in Medicare Insurance Industry and well versed with CMS rules and regulations and Medicare products.
• Outstanding oral & written communications demonstrated in a training environment.
• Ability to develop training and execute on deliverables with little guidance
• Confident decision making skills
• Ability to be a self-starter
• Strong organizational and time management skills
• Health and Life Insurance License.
• Strong Internet related background - Computer based or high tech.
• Prefer BA/BS in Business, Marketing or related field of study. High School Diploma required.

 
 TRAVEL REQUIRED
 
  

eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

Apply Now