Learning & Development Specialist - Instructor Led Training - SMUD - Sacramento, CA

29 Mar 2017 8:58 AM | Anonymous

Learning & Development Specialist (Journey) - Instructor Led Training - Sacramento, CA 

Posting/Working Title Learning & Development Specialist (Journey) - Instructor-Led Training
Position Type Regular - Full Time
No. of Openings 1
Base Salary Annual Low $86,827
Base Salary Annual High $108,390
Eligibility List Yes
Selection Process Hiring Interview
Initial Review
Qualifications Interview Exam
Purpose Join a dynamic team who delivers a comprehensive suite of enterprise-wide programs and course offerings serving all 2,250 SMUD employees. Training programs that our team supports include leadership development, education assistance, new employee orientation, mandatory/regulatory training, the corporate Learning Management System (LMS), and career development programs.

We are seeking highly motivated candidates who are excited about making an impact on the entire organization.
In addition, our internal business clients frequently come to us seeking ways to improve employee and organizational performance, and enhance engagement through our award winning, nationally recognized Learning and Development programs and services.

Our team, Corporate Learning & Development, ensures SMUD’s success by providing programs and services that optimize individual and organization performance.

In this role, it’s up to you to analyze the learning needs and/or performance skill gaps and then design, develop and deliver value-added learning and development solutions.  You will also manage critical learning programs that extend to all employees at SMUD.  All of this is in direct support of fulfilling SMUD’s strategic and business objectives.  
 
FOCUS:   Design, development & delivery of Instructor-Led Training (ILT) and Program Management
 
KEY QUALIFICATIONS
We’re looking for exceptional talent to augment our dynamic team. You must be highly skilled in designing, developing, delivering, and evaluating learning and development ILT solutions with at least three years of directly related experience.
You must be well versed in analyzing learning and development needs, working collaboratively with clients and applying best practice instructional design and delivery methodologies, specifically for ILT.   
 
You must also be able to deliver, manage, and evaluate learning and development projects and programs effectively for the benefit of the entire enterprise.
 
And you must be strongly self-directed and a team player who can successfully engage with employees and leaders at all levels across the enterprise. 
 
Are you up to the challenge?

NOTE:  Please see Cover Letter Requirement in "Additional Posting Information for Canididates" below
 
Major Duties & Responsibilities
  • Evaluate and determine short and long-term learning and development needs based on analysis of business requirements, considering both internal organizational factors and external environmental conditions. Assess and advise on whether training is an appropriate solution vs. other potential solutions.
     
  • Conduct business, learning and employee performance analysis as an internal consultant by working with managers, supervisors and employees to determine performance needs and KSA (knowledge, skill and ability) gaps. You will proactively identify skill-related risks to the business and employee performance. You will also perform root-cause analysis and design and deliver learning and development strategies to close performance gaps.
     
  • Design, develop, deliver and manage a wide array of enterprise-wide learning and development programs, projects, and services that support and advance SMUD’s business strategies, and meet identified learning and development needs.
     
  • Design, develop and deliver ILT classroom learning and development programs and services. You will set instructional and performance objectives that use adult learning principles and address differences in learning styles, while also considering different levels of prior knowledge of a given subject.  Working closely with business unit representatives, end-users and the internal learning and development community, you will craft solutions for performance support and professional learning needs.
     
  • Manage external learning and development vendors to ensure a high quality of service and financial management, through effective contract management and performance monitoring.
     
  • Apply Kirkpatrick evaluation framework, e.g., measuring the impact of the training you design to ensure learning gain, on-the-job application and cost/benefit analysis.  
     
  • Perform other related duties as assigned.
Minimum Qualifications Experience:
Three or more years of progressively responsible and relevant work experience in employee learning and development needs assessment; ILT instructional design; learning program development and delivery; and evaluation and measurement methods and practices.

Education:
BA/BS degree from an accredited college or university majoring in Learning & Development, Adult Education, Instructional Design, Psychology, Public or Business Administration, or related field is highly desirable.

Knowledge of:
  • Concepts and systems related to adult learning
  • Instructional design and delivery methods (including ADDIE, SAM and other rapid or agile frameworks)
  • Instructor-Led Training (ILT) design, development and delivery principles and practices
  • Best practice employee development and training techniques
  • Methods to evaluate and measure learning impact
  • Business and employee performance improvement methods
  • Human Performance Improvement (HPI) gap analysis concepts and techniques
  • Employee coaching techniques
  • Program and project management principles and practices
  • Change management principles and practices
Skill to:
  • Analyze business strategies and objectives to determine employee learning and development needs.
  • Design, develop and deliver Instructor-Led Training (ILT) course solutions; including engaging and creative classroom-based learning activities, learning games, exercises to reinforce learning & ensure skill application, practice and feedback.
  • Design, develop, deliver and manage large-scale, enterprise-wide learning and development projects and/or programs.
  • Measure, evaluate and quantify the impact of learning and development work efforts.
  • Proactively analyze skill-related risks to the business; develop and present value-added learning and development plans to management, and gain support for such plans.
  • Design and lead effective team building exercises.
  • Assess employee learning needs and provide effective feedback and coaching; Conduct career, workplace and personality assessments.
  • Communicate technical and non-technical information clearly, factually, concisely and tactfully to small and large groups of employees, taking into account the audience and nature of information.
  • Determine and analyze the costs and benefits of electing to use external training programs, write requests for proposals (RFP), evaluate and select vendors, and manage contracts.
  • Proficiently use common MS Office application (e.g., Word, Excel, Power Point) and learning technology tools and equipment.
  • Establish and maintain mutually beneficial working relationships.
  • Collaborate and coordinate closely with all levels of employees and leaders across SMUD.
  • Proficient in knowledge and skills related to topic areas currently taught; (e.g. communication skills; career development / career coaching business acumen (i.e. project management, business negotiation, business analysis, etc);  management & leadership skills; and other related topics.
Desirable Qualifications Experience developing, delivering and managing large-scale learning and development programs and projects.

Certifications in learning methodology and approaches (e.g. ATD CPLP certification; ATD Master Trainer; ATD Master Performance
Consultant, or ISPI CPT certification).

Certifications in learning approaches (e.g. Vital Smarts, DDI, Train-the-Trainer certification, etc.).

Certification and proficiency in career and personality assessments (e.g. MBTI, Strong, values).
 
Additional Posting Info for Candidate COVER LETTER REQUIREMENT: Please respond to the following in your cover letter.  Failure to respond to these inquiries/questions may preclude you from moving forward in this process.

1. Background - Please provide the following information:

 a. Work experience -Include position title, department, company name, years in position. Begin with your most recent position and work backwards.
 b. Education & Training - Include degrees earned or in progress; name of the institution you attended; dates attended; plus, any learning and development related certifications or additional training relevant to position.

2. Learning and Development Experience - Please describe your experience with the following:

 a. Learning and development needs assessment and evaluation.  Please describe your experience in performing needs assessment and gap analysis, and developing learning and development solutions.  Specify your role and responsibilities, years of experience and where your experience was acquired.  
 
 b. Learning and development program management:  Please describe your experience with developing, implementing and managing large-scale learning and development related programs.  Please include and specify any enterprise-wide applications.   Specify your roles and responsibilities, years of experience and where your experience was acquired.

 c. ILT design and curriculum development:  Please describe your experience with training design, classroom curriculum development and in-class training facilitation.   Specify your roles and responsibilities, years of experience, the topics trained, and where your experience was acquired.

3.  External learning and development vendor management 

Describe your experience with identifying, assessing, hiring and managing external learning and development vendors, including writing and evaluating requests for proposals and contract management experience.   Specify your roles and responsibilities, years of experience and where your experience was acquired.

4. Professional Development

Please list any professional training-related organizations in which you maintain an active membership. What is the nature of your activities with these associations?

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