Instructional Programs Manager - San Francisco, CA
Join NovoEd to improve student outcomes with project-based, collaborative learning online! Rather than scale the ineffective large lecture hall, we are bringing project-based courses and seminars online. Our early partners include Stanford, Princeton, Wharton, Deloitte, Citrix, Ariel Group, and more! We're expanding within corporate learning and development and are looking for instructional leaders with experience in corporate learning or corporate implementations.
Team Overview
Our Instructional Programs Team is responsible for the entire lifecycle of courses and programs, including their design, management, and operations. We need exceptional educators with technology experience to join our team to run online programs, work directly with instructors and partners to design curricula, and to support students.
This role in particular will focus on a variety of clients, including corporations. For this role, we require experience working with or in corporations, ideally in their learning or HR group.
Responsibilities
Designing program curricula, including identifying learning goals, building syllabi, recruiting instructors, and planning the course.
Managing complex projects with dozens of moving pieces, including coordinating lecture video recording, managing course/program marketing, and more.
Building and configuring courses, including setting up lecture pages, building forums, adding assignments, creating quizzes, and more.
Supporting the marketing and promotion of a course, including social media posts, press releases, blog posts, and other marketing channels and partnerships.
Running the course, including providing technical support for instructors and students, providing data and analysis to instructors, managing payments, handling special requests, and wrapping up the course.
Supporting sales engagements with demos, pedagogy discussions, and instructional design sessions.
Building business, strategically managing programs, and mapping programs to company strategies
Documenting best practices, building exemplar courses, writing guides for instructors, and building help desk content.
Promoting continuous process improvement and looking for ways to simplify, streamline, and automate course operations.
Skills and Qualifications
We are looking for exceptional educators with a record of achievement, rapid career progression, and an insatiable hunger for professional growth. We look for candidates with as many of the following characteristics or experiences:
Corporate Experience: Experience working with large corporations, ideally in human resources. For example, experience as a corporate L&D vendor working with clients would be perfect. Related experience such as consulting engagements within company or other implementation work is acceptable.
Education Experience: Education experience, ideally 1-3 years of teaching or coaching experience is preferred. We also prefer candidates with a Master of Education (MA-Ed, M.Ed) or Teaching Credential, who are comfortable with best practices in pedagogy.
Operations / Business Experience: We prefer candidates with an additional 1-4 years of work experience in a business function (e.g. marketing, strategy, operations, product management) in either (a) a fast-paced corporate environment (e.g. consulting, banking, technology) or (b) a social-impact organization. We need action-oriented problem solvers who are able to strategize at the high level and execute the details.
Technical Acumen: Comfort with technology is required. The ability to write or edit basic HTML/CSS and do basic data analysis in SQL and Excel is helpful. With 100,000s of students, we see every sort of technical question, so our Programs team must be equipped to handle the majority. Programming ability is a plus, but what matters most is a willingness and ability to learn.
Relationship management skills: The team is constantly working with partners and students, often in stressful situations under tight deadlines and so a customer service orientation is essential. A large part of your day will be spent in meetings with our partners, so you should be energized by client interactions and group discussions.
Project management skills: Building courses and programs takes coordination among dozens of people and hundreds of tasks. You should be able to manage complex processes with comfort.
Apply Now
© ATD Sacramento Chapter Mail@tdsac.org
Thanks to the generosity of QuestionPro and its Survey Software we are able to track new and exciting data for our stakeholders. QuestionPro's advanced features allow us to collect responses and distribute vital information to participants.
