Background:

Xero is a dynamic and ever-expanding global company. We have developed an award winning Software as a Service (SaaS) solution which is revolutionizing the way small businesses complete their accounting requirements. Xero is beautiful accounting software that gives small businesses and their advisors real time access to accounting information, anytime, from anywhere. Our universe revolves around our customers and our simple mission to make their businesses more productive.

Xero has grown rapidly, with offices in New Zealand, Australia, UK and USA and customers in over 100 countries.

In order to stay ahead of our competitors we need to continue to provide practical yet intuitive solutions to accounting requirements in different countries around the globe.

Role Description:

This role is responsible for assisting in the delivery and development of sales training and development globally with primary responsibility in the US market. This role will help to create content as well as to maximize sales representatives effectiveness by determining and solving training needs across the business.

Overview of Key Responsibilities:

• Assist in delivery of a curriculum of Sales learning and development content. Participate in creation of content and ensure messaging and content is aligned with top priorities and best practices.

• Help to plan the annual and quarterly sales training calendar through collaboration with field sales leaders and timely needs assessment of sales training initiatives.

• Develop and execute upon the sales training plan to provide training to new and existing sales representatives as well as sales managers

• Assist in the development of new modules within a curriculum to reinforce Xero’s sales process or highlight a new product or service via e-Learning, web-based sessions or classroom sessions.

• Help to develop and implement a global onboarding programme for all new sales hires.

• Prepare new sales representatives by conducting orientation to sales process; providing resources and assistance; scheduling orientation drive-alongs/phone coaching

• Conduct  monthly training updates for all sales reps in the US engaging in new product knowledge and best practices

• Provide technical training on new sales systems for all sales roles in the US

• Provide Salesforce training and support for all sales teams in the US

• Ensure training is embedded through use of best in class training approaches

• Supports field efforts in brand awareness events, training sales reps to create lead generation around special events and training.

• Works with EDU/Marketing/Ecosystem departments to incorporate training on new programs, promotions or initiatives to support the overall company goals.

• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.