Instructional Design Consultant - Sacramento, CA

Job Description

At Wells Fargo, our vision is to satisfy our customers’ financial needs and help them succeed financially. In this role, you will help us deliver on our vision and build lifelong relationships with our customers. You also will demonstrate leadership through contributing to a company culture that supports customers in achieving their financial goals, team members in developing their careers, and communities in continuing to thrive. As part of a team that serves one in three American households, you will play a vital role in living our commitment to the highest ethical standards and maintaining the valued trust of our customers and communities.

Independently analyzes performance needs, designs, develops, and assesses Line of Business-specific learning solutions that are focused on technical and/or soft skills. Creates and develops performance and competency-based learning and performance support solutions for a variety of technical and functional needs for a Line of Business or specific functional area. This role will support Wells Fargo Merchant Services training needs and other projects as assigned.

Consults with business partners and Learning & Development professionals utilizing knowledge of instructional design (ID) methodology to understand learning needs and address the impact, success, and opportunities for improvement of existing learning solutions. May partner with senior ID consultants, and business leaders to develop performance-based learning that furthers team member development. Manages own projects effectively by ensuring all tasks are completed on time.

Locations: Phoenix, AZ; San Francisco, CA; Walnut Creek, CA; Sacramento, CA; Addison, TX; Charlotte, NC; Fargo, ND

Required Qualifications

• 2+ years of instructional design experience
• 1+ year of Captivate experience
• An active Instructional Design Methodology certification

Desired Qualifications

• Advanced skills in multiple instructional design tools and technology (e.g., Captivate, PowerPoint for Centra Classroom)
• Ability to work effectively, as well as independently, in a team environment
• Strong project management skills
• Excellent verbal, written, and interpersonal communication skills
• Strong influence skills
• Experience building partnerships and consulting effectively with leadership
• Ability to deliver results with speed and agility

Other Desired Qualifications

Ability to lead design projects of varying scale and medium to high complexity

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