Manager, Commercial Learning and Development - Foster City, CA 

 

 The Manager, Commercial Learning & Development position will lead projects designed to improve managed markets training and development for the Sales and Managed Markets group though design and implementation of the NAM Learning Pathway and associated managed markets components within individual Field Sales Learning Pathways.

In collaboration with the Managed Markets and Brand CL&D Managers, this person will manage and oversee training for the Field Sales teams that relate to managed care knowledge and skills including pull-through tactics. Additionally, in collaboration with the Associate Director, Leadership Development, this role will drive Gilead employee performance and engagement through competency alignment and pull-through. This person will also lead and execute the Employee Engagement sustainment plan. In this role, the Manager, CL&D will partner with relevant internal departments, including managed markets, payer strategy & marketing, sales & sales leadership, commercial operations, medical affairs, legal and Human Resources.

ESSENTIAL DUTIES AND JOB FUNCTIONS

• Support product access through appropriate and effective managed markets knowledge and skills training of sales and managed markets teams around key managed care, corrections and pharmacy segments and in the areas of contracting, negotiations, pharmacoeconomics and strategic business planning Align and individualize managed care training tactics and marketplace opportunities to increase knowledge and understanding of key concepts and trends driving prescribing and practice behaviors Support product sales through appropriate and effective managed markets knowledge and skills training of Field Sales teams around managed care, market access, cost containment strategies and healthcare trends Drive appropriate Managed Care pull through and push through with Field Sales teams Align managed markets training initiatives to support Brand Plans, coordinating with CL&D brand training managers

ROLES AND RESPONSIBILITIES: EMPLOYEE ENGAGEMENT

• Collaborate with Human Resources, Commercial Learning & Development (CL&D)(, Corporate Learning & Development, and Commercial functions to identify needs, ensure communication and continue roll-out of Employee Engagement and Competency tools, resources, and programs Develop new tools and resources to sustain a culture of development in North America Commercial Work with CL&D to continue to update the employee development portal Create an implementation plan/timeline to drive completion of robust employee development plans, leveraging all available resources Applicable tools and resources to embed the use of competencies and career paths throughout the organization Collaborate with Human Resources in the delivery of competency training during Field Sales and Commercial Operations competency training.

JOB REQUIREMENTS Ability to plan and manage instructional design projects and promote collaboration, partnerships and relationships among the participants in a design project Analyze the characteristics of the business environment and challenges to develop customized training needs Analyze the characteristics of existing and emerging technologies and their use in an instructional design Select, modify, or create a design and development model appropriate for a given project Apply instructional design principles to Training and Development projects Research and utilize technology to enhance the Training and Development function and processes Evaluate training and performance interventions to support management Use sales performance metrics and analysis to improve training and development design Plan and promote organizational change Design instructional management systems Apply business and financial management skills to the Training and Development function Monitor and maintain alignment with Commercial group’s strategic training plan while balancing short-term and long-term business goals KNOWLEDGE, EXPERIENCE AND SKILLS An effective Manager, CL&D, identifies the business process and actions where the work unit needs to excel in order to achieve its goals. As the Manager, you have to know where the managed markets capabilities, needs and gaps currently exist. Skills range from clinical, product, compliance, work rules, sales force automation, selling skills knowledge, project management, skills to be an effective first line manager, and strong leadership. You must have the ability to focus on performance by establishing clear objectives for the programs and projects you managed. Must possess strong project management skills, interpersonal communication skills, facilitation skills; problem solving, decision making and analytical skills as well as design, and development of curricula and content. The successful candidate will be passionate, creative and innovative with ability to generate fresh ideas and new ways of developing content and process. EDUCATION AND EXPERIENCE REQUIREMENTS Requires BS/BA degree with a concentration in Science, Education, Business or Marketing. Minimum of 6 years of relevant Training and/or Sales and Sales Management experience in biotech or pharmaceutical fields Prefer at least 1+ years of experience in one of the following: Managed Markets, Reimbursements, Key Accounts, Sales Management or Commercial Training is preferred MS or MBA degree is desirable ACADEMIC LEVEL: Bachelors

NOTES:

2 openings.
Employer will assist with relocation costs.

Internal Number: 22790

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