Specialist - Training - Rancho Cordova, CA 

 

 Overview:

Project Trainer to include needs assessments, curriculum development, class delivery, training effectiveness evaluation. Supervises trainings during 3-4 week trainee programs to include corrective action and termination for non-performance while trainee in classroom environment. Authorizes time cards of trainees.

Responsibilities:

• Develops and revises training materials and manuals as needed. Training conducted by this position is primarily focused on technical and procedural training to prepare project staff to meet contractual requirements and associated quality standards for each staff position. Curriculum is developed from general client direction in C-Letters, business requirements analysis from IT, Quality Records and contacts with outside community groups. Training requirements are often vague and sometimes not fully defined by the client – Trainers help to modify and define the actual directives from clients in new service areas and populations based upon their in depth knowledge of the subject area

• Develops training schedules for central office and field staff

• Trains supervisory personnel to perform OJT training as required

• Establishes and communicates the training requirements and methods for management and staff

• Develops own curriculum from scratch by becoming subject matter expert and then sends recommended training to Operations Directors, QA Directors and often the client to ensure curriculum meets stated objectives and outcomes of the training

• Assesses and modifies curriculum as new requirements arise

• Provides training to both central office and field staff on an initial and ongoing basis

• Provides training to both onsite and offsite Department of Health Care Services (DHCS) personnel as needed

• Conducts the yearly training needs assessment effort for the CA HCO project and collaborates with other the Staff Trainer’s in preparing the results report

• Works closely with the Quality Assurance Team and supervisors to address training issues identified during the quality assurance evaluation process

• Reviews training recommendations from supervisors and develops high impact training materials to address these issues. From time-to-time develops and performs periodic special focused training and soft skills training at the request of management

• Maintains training records database

• Performs other duties as assigned by leadership

The Ideal Candidate will Possess the Following Additional Education and Experience:

• Bachelor’s degree from an accredited college or university in Human Resources or related field or equivalent work experience required

• Two-to-five years’ training experience or four years’ relevant experience required
• Strong people management skills
• Computer literate and strong curriculum and course development skills
• Demonstrated ability to learn technical concepts quickly and translate them into course materials
• Must have Class C Driver’s License, reliable vehicle, proof of insurance, and ability to defray expenses while traveling throughout the state in a dependable and punctual manner

EEO Statement:

A committed and diverse workforce is our most important resource.

MAXIMUS is an Affirmative Action/Equal Opportunity Employer.

MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

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