TRAINING OFFICER I - PUBLIC EMPLOYEES’ RETIREMENT SYSTEM (CALPERS)

OPEN EXAMINATION – SPOT: SACRAMENTO COUNTY

EXAM CODE: 4PA34

CONTINUOUS EXAMINATION FILING

MONTHLY SALARY RANGE - Minimum $4,600 / Maximum $5,758 

Please click on the link to view the exam bulletin at https://jobs.ca.gov/JOBSGEN/4PA34.PDF and instructions on how to apply. 

A new Training Officer position is available at CalPERS in the Human Resources All Staff Training Unit! Desktop training (MS products), analytical, and soft skills mostly.

MINIMUM QUALIFICATIONS 

All applicants must meet the education and/or experience requirements for this examination at the time of completing the Training & Experience examination. Experience applicable to one of the following patterns may be combined on a proportional basis with experience applicable to the other pattern to meet the total experience requirements, provided that the combined qualifying experience totals at least 30 months. Education may not be used to reduce this 30-month limit. Either I Experience: One year of experience in the California state service performing the duties of a Staff Services Analyst, Range C. (Persons applying experience toward this pattern must have had an assignment in California state service planning, organizing, conducting and evaluating employee training programs in a variety of subjects.) Or II Experience: Three years of experience in planning, organizing, conducting, and evaluating employee training programs covering a variety of subjects. (Experience in California state service applied toward this pattern must include one year of experience performing duties comparable in level of responsibility to those of a Staff Services Analyst, Range C.) and Education: Equivalent to graduation from college. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.) (Promotional candidates who are within six months of satisfying the experience requirement for this class will be admitted to the examination, but they must fully meet the experience requirement before being eligible for appointment.) 

EXAMINATION SCOPE 

TRAINING AND EXPERIENCE - WEIGHTED 100.00% 

Knowledge of:

• 1. Principles and methods of adult learning, performance management, training consultation, counseling, and group facilitation.
• 2. Training methodologies, resources, and equipment.
• 3. Analytical and statistical methods.
• 4. Principles of written and oral expression to effectively communicate ideas, thoughts, and presentations.
• 5. Principles of public administration.
• 6. Applicable training laws, rules, regulations, policies, and MOUs.
• 7. Principles and processes to establish, measure, and improve customer satisfaction and quality service standards.
• 8. Policies, procedures, methods, and strategies to promote effective security and safety operations for the protection of people, data, property, and institutions.
• 9. Methods to assess behavior and performance; individual differences in ability, personality, and interests; learning and motivation and the impact on the learning environment.
• 10. The various methods and technologies used to design and deliver training.
• 11. Evolving training and development trends and best practices to effectively analyze, design, implement, evaluate, and improve training.
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• Skill to:
  
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• 12. Manage multiple tasks and priorities, and meet due dates timely and accurately.
• 13. Exhibit active listening by giving full attention to what others are saying, taking time to understand others’ opinions, asking questions for clarification, and not interrupting others.
• 14. Effectively lead groups, project teams, and planning sessions using facilitation methods and practices.
• 15. Select and use adult learning theory/instructional design methods and procedures appropriate for the situation to effectively deliver content.
• 16. Gain trust and cooperation from others to obtain information and accomplish goals.
• 17. Perceive the impact and implications of changes to customers and stakeholders.
• 18. Consult with internal and external customers on various performance, training, and human resource needs and issues.
• 19. Appropriately assess performance needs and gaps; recommends applicable interventions and solutions.
• 20. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• 21. Proficiently use office/business tools, computer desktop applications, and department communication systems.
• 22. Plan training activities and classes for employees with varying skill levels.
• 23. Convey information effectively both in writing and verbally.
• 24. Use diplomacy to effectively diffuse charged situations.
• 25. Communicate in a professional and effective manner with others utilizing tact and interpersonal skills to establish and maintain effective working relationships in all situations.
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• Ability to:
  
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• 26. Plan, organize, conduct, and evaluate training programs.
• 27. Analyze data and situations accurately, and adopt an effective course of action.
• 28. Communicate effectively both orally and in writing.
• 29. Establish and maintain effective working relationships in all situations.
• 30. Implement changes in training programs/courses based on evaluations/analysis of data (i.e., industry standards, field studies, participant and peer feedback, class audits, management direction, and best practices for continuous quality improvement).
• 31. Physically lift a maximum of 40 pounds in order to move and/or transport training tools, equipment, aids, and materials to training sites.
• 32. Develop and recommend creative and cost-effective solutions and remedies.
• 33. Apply training laws, rules, regulations, policies, and MOUs

HOW TO APPLY 

All applicants must complete the Training and Experience Examination (at this link) AND submit a Standard State Application (678) with any required educational documentation (if applicable). Applications must be received within 14 days of completing the online examination. Applications are available through the internet at http://www.jobs.ca.gov and may be filed in person or by mail. Incomplete applications or resumes alone will not be accepted. Applications sent via internet, faxed, or e-mailed will not be accepted for any reason. Applications received without the required documents will result in rejection from this examination. 

Deliver in Person: Between 8 am - 5 pm M-F 

 

CalPERS 

Human Resources Division

Exam Services Attn: Melinda Mercado 

400 P Street, 3rd FL, Room 3260, LPN 

Sacramento, CA 95814 

Mailing Address

CalPERS  

Human Resources Division 

Exam Services Attn: Melinda Mercado 

P.O. Box 942718

Sacramento, CA 94229-2718 

PLEASE INCLUDE EXAM CODE 4PA34 ON YOUR STATE APPLICATION. DO NOT SUBMIT APPLICATIONS TO THE CALIFORNIA DEPARTMENT OF HUMAN RESOURCES OR THE STATE PERSONNEL BOARD.