Learning Management System Coordinator - Sacramento, CA
LOCATION: Dignity Health
DEPARTMENT: Strategic Learning Development
SHIFT: 8HOUR, Day
EMPLOYMENT TYPE: Full Time
HRS PER PAY PERIOD: 80
JOB ID: 1600004304
LMS Coordinator
JOB SUMMARY
This position is responsible for the coordination of the organization's Learning Management System (LMS), and assists the Director, Clinical Education with the development and delivery of training and educational initiatives. This may include but is not limited to maintenance, trouble shooting, training and serving as a liaison to user groups; annual education and regulatory compliance training and development; assisting with course design, delivery and tracking; service excellence and quality initiatives; and facilitating other education, as needed.
ESSENTIAL FUNCTIONS 1. Manages the Learning Management System of the organization to include course design using SCORM, data base maintenance, trouble shooting, customer service support to end users, training facilitator, and serves as the organization's liaison to the HealthStream User Groups (HUG’s) activities.
2. Collaborates with Information Technology, HUG groups, and HealthStream to ensure LMS integrity, accuracy of reports and generation of customized reports. Provides cost analysis reports, as requested and works within a budget. 3. Serves as the hospital specialist on the LMS capabilities and trains employees on the features and functions of the system. 4. Responsible for the efficient and accurate processes of registration, tracking and reporting of education courses to include computer based, instructor led, and certifications. 5. Collaborates with Educators and content experts to develop and deploy education courses and materials for the organization. 6. Under the supervision of the Director, Clinical Education assists with the development and delivery or organizational wide training initiatives, which may include regulatory compliance, standards of performance, quality initiatives, etc. 7. Assists with the assessment, measurement of success, and analysis of the effectiveness of training initiatives. 8. Maintains continuity of departmental services by modeling and utilizing positive, constructive communication to staff, customers, hospital leadership, and others. 9. Assesses programs to ensure cost effective measures are initiated, utilizing effective time management and efficient use of equipment and supply resources. 10. Prepares reports for the Director of Staff Development. Advises Director regarding HealthStream opportunities. Experience: Previous experience in the development of office systems is required. Familiarity with all aspects of technical, clerical, and fiscal management and strong knowledge base in health education programs is preferred.
Education: Associate’s degree or an equivalent combination of education and experience is required. Bachelor’s degree is preferred.
Training: Training in and/or strong background in eLearning design, web-based design, presentation design, database design and management.
Special Skills: Good verbal, written and interpersonal communication and collaboration skills Effective multi-tasking, project planning and prioritization techniques Proficient technical/computer skills including spreadsheet and word processing Successful problem resolution methods Flexible work style with ability to work independently under minimal supervision Critical-thinking and decision making skills. Strong analytical and statistical skills preferred. Travel Requirement: Must be able to work varying hours and travel to multiple work sites.
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