Learning Designer (3 Positions) - Sacramento, CA 

The Learning Designer provides a wide range of instructional design services including the analysis, design, development, and evaluation of online, webinar, and instructor-led courses for operations, loans, and the contact center. This positon utilizes Instructional Systems Design (ISD) methods to facilitate achievement of organizational goals and to support the desired levels of performance.

TASKS, DUTIES, FUNCTIONS:

1.     Engage with project sponsors/stakeholders to create instructional direction to ensure effective development of learning solutions, blended solutions, ILT, and online courses.

2.     Design, develop and revise instructional materials (e.g. instructor and participant materials, storyboards, job aids, train the trainer materials, and post-course activities) utilizing ISD principles and standards, and accelerated learning methods.

3.     Collaborate with learners, subject matter experts, and cross-functional team members to build appropriate course materials to support specific learning objectives.

4.     Select the appropriate training strategies and delivery methods based on the audience, business channel, budget, and learning need. Manage content review process, validating learning objectives and course effectiveness.

5.     Review and revise content based on feedback from team members, SMEs, management and other stakeholders, resolving conflict and making sound changes, resulting in the achievement of program goals.

6.     Review deliverables for completeness, compliance with standards, consistency with design documents, and confirmation that objectives were met based on results of analyses.

7.     Other duties as assigned.

QUALIFICATIONS:

1.     EDUCATION: Bachelor's degree in Education, Management, Business, Communication, Educational Technology or a related degree is required.

2.     EXPERIENCE: Minimum of 3 years' experience in curriculum design and development required, with a background in learning and development methodologies and measurements.

3.     KNOWLEDGE/SKILLS:

·         Demonstrated ability to create high-quality and high-impact professional learning and development programs.

·         Effectively executes the following phases of instructional design methodology: needs analysis, task analysis, learning objective generation, course outlining, storyboard development, module/lesson development, creation of facilitator/participant materials and assessments, and determination of the components, learning strategies, and structure for each course collaborating with management and Subject Matter Experts (SMEs) in all phases.

·         Expertise in adult learning theory.

·         Exceptional written and oral communication skills. Demonstrated ability to communicate with, influence and impact people at multiple organizational levels.

·         Able to effectively articulate and communicate instructional requirements for content, clarity, style, spelling, and grammar.

·         Demonstrated ability to work autonomously in a fast-paced environment with multiple priorities and deadlines.

·         Proficiency with Microsoft Office suite including Word, Excel, PowerPoint, Outlook.

·         Working knowledge of Articulate Storyline preferred.

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Learning Specialist Home Loans

https://recruiting.adp.com/srccar/public/RTI.home?d=ExternalCareerSite&c=1090541&r=5000074717206&_fromPublish=true

The Learning Specialist, Home Loans provides a wide range of services including the analysis, design, development, and facilitation of online, webinar, and instructor-led courses for the Home Loans department. This positon utilizes Instructional Systems Design (ISD) methods to facilitate achievement of organizational goals and to support the desired levels of performance.

TASKS, DUTIES, FUNCTIONS:

1.       Engage with project sponsors/stakeholders to create instructional direction to ensure effective development and facilitation of learning solutions.

2.       Design, develop and revise instructional materials (e.g. instructor and participant materials, storyboards, job aids, train the trainer materials, and post-course activities) utilizing ISD principles and standards, and accelerated learning methods for Home Loan staff including origination through loan delivery, loan origination systems, products, policies and procedures, regulatory and compliance, and risk mitigation.

3.       Maintain awareness of home loan training needs through close partnerships and frequent communication with home loan management and staff.

4.       Collaborate with learners, subject matter experts, and cross-functional team members to build appropriate course materials to support specific learning objectives.

5.       Select the appropriate training strategies and delivery methods based on the audience, business channel, budget, and learning need. Manage content review process, validating learning objectives and course effectiveness.

6.       Review and revise content based on feedback from team members, SMEs, management and other stakeholders, resolving conflict and making sound changes, resulting in the achievement of program goals.

7.       Review deliverables for completeness, compliance with standards, consistency with design documents, and confirmation that objectives were met based on results of analyses.

8.       Other duties as assigned.

ORGANIZATIONAL CONTACTS & RELATIONSHIPS:

1.       INTERNAL: All levels of staff and branch/department managers.

2.       EXTERNAL: Training associations, community organizations, and vendors.

QUALIFICATIONS:

1.       EDUCATION: Bachelor's degree in Education, Management, Business, Communication, Educational Technology or a related degree is required.

2.       EXPERIENCE: Minimum of 3 years' experience in curriculum design and development required, with a background in learning and development methodologies and measurements.

3.       EXPERIENCE: 3-5 years mortgage lending experience.

4.       KNOWLEDGE/SKILLS:

·         Extensive knowledge of the mortgage industry, mortgage regulations, and mortgage products and systems.

·         Expert knowledge of the Encompass® system.

·         Demonstrated ability to create high-quality and high-impact professional learning and development programs.

·         Effectively executes the following phases of instructional design methodology: needs analysis, task analysis, learning objective generation, course outlining, storyboard development, module/lesson development, creation of facilitator/participant materials and assessments, and determination of the components, learning strategies, and structure for each course collaborating with management and Subject Matter Experts (SMEs) in all phases.

·         Expertise in adult learning theory.

·         Exceptional written and oral communication skills. Demonstrated ability to communicate with, influence and impact people at multiple organizational levels.

·         Able to effectively articulate and communicate instructional requirements for content, clarity, style, spelling, and grammar.

·         Demonstrated ability to work autonomously in a fast-paced environment with multiple priorities and deadlines.

·         Proficiency with Microsoft Office suite including Word, Excel, PowerPoint, Outlook.

·         Familiarity with Articulate Storyline preferred

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E-Learning Designer

https://recruiting.adp.com/srccar/public/RTI.home?d=ExternalCareerSite&c=1090541&r=5000074777306&_fromPublish=true

The eLearning Designer develops online courses through the application and utilization of adult learning principles and eLearning tools. This position provides expertise regarding eLearning format integrity and new learning technologies. Working with subject-matter experts and vendors, the Learning Designer creates engaging online content to facilitate the achievement of organizational goals.

 TASKS, DUTIES, FUNCTIONS:

1.       Design, develop and revise eLearning compliance courses. Manage content review process, validating learning objectives and course effectiveness.

2.       Establish best practices surrounding content development, materials, media and testing, including creating design templates and identifying opportunities to streamline the production process.

3.       Develop storyboards and scripts with text, voice, sound, and graphics.

4.       Review deliverables for completeness, compliance with standards, consistency with design documents, and confirmation that learning objectives were met based on results of analyses; create and execute functionality test plans.

5.       Maintain an understanding of state and federal laws and regulations related to credit union compliance.

6.       Work with Manager, Learning Services to leverage current content authoring technology and anticipate industry trends and eLearning best practices.

7.       Other duties as assigned.

ORGANIZATIONAL CONTACTS & RELATIONSHIPS:

1.       INTERNAL: All levels of staff and branch/department managers.

2.       EXTERNAL: Training associations, community organizations, and vendors.

QUALIFICATIONS:

1.       EDUCATION: Bachelor's degree in Education, Management, Business, Educational Technology or a related degree is required.

2.       EXPERIENCE: Minimum 3 years' experience in eLearning instructional design and content development required.

3.       KNOWLEDGE/SKILLS:

·         Strong knowledge and application of adult learning theory and instructional design principles with a focus on eLearning/virtual design and training methodologies utilizing the latest interactive learning technologies.

·         Exceptional written and oral communication skills. Demonstrated ability to communicate with, influence and impact people at multiple organizational levels.

·         Proven ability to design engaging eLearning training programs.

·         Able to effectively articulate and communicate instructional requirements for content, clarity, style, spelling, and grammar.

·         Demonstrated ability to work autonomously in a fast-paced environment with multiple priorities and deadlines.

·         Strong working knowledge of recording and editing audio and video using eLearning development tools.

·         Proficiency with content authoring tools including Articulate Storyline.

·         The ability to show examples and prove experience with Articulate Storyline.

·         The ability to quickly learn and effectively use computer applications.

·         Proficiency with Microsoft Office suite including Word, Excel, PowerPoint, Outlook.

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