Learning & Development Specialist (eLearning Designer) - West Sacramento, CA

 Overview

Raley’s is looking for a skilled and savvy Learning & Development Specialist to develop blended learning solutions for our store and corporate teams. Retail experience is strongly desired.

Responsibilities

 The focus of this role is instructional design/program support, and this team member will: 

• Serve as a resource to the L&D and OD teams to generate instructional design solutions
  Conduct learning needs assessment, identify learning objectives and goals
  Align solutions with learning objectives and goals for assigned projects
  Develop learning elements (elearning, other vehicles)
  Transition & update existing training into elearning and blended learning
  Coordinate with communications to support learning
  Measure effectiveness of training solutions
  Act as back up Administrator for the LMS system
  Run requested system reports
  Share system metrics
  Trouble-shoot system/user issues

Qualifications

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in Digital Learning, Communications, Business Administration or related field preferred. 
• Five (5) or more years of retail industry experience with one or more years of learning and development, instructional design or communication experience, or an equivalent combination of education and experience. 

 

CERTIFICATION:

• Must possess a valid driver’s license for frequent travel to stores and other locations.

REQUIRED KNOWLEDGE:

• Use of eLearning technology tools including PowerPoint, Adobe, Articulate and others, as well as management and maintenance of a Learning Management System.

SKILLS/ ABILITIES: 

• Experience with administration of Learning Management Systems and Content Management systems preferred.
• Exceptional collaboration and customer service skills.
• Excellent communication skills: written, oral and presentation.
• Experience with instructional design, graphic design and video and photography preferred.
• Self-motivated and self-directed. A self starter who has strong work ethic and sense of responsibility in managing multiple tasks and priorities.
• Ability to champion new ideas and initiatives.
• Ability to understand store functionality and audience.
• Ability to articulate and simplify complex concepts to cross-functional audiences.
• Strong planning, organizational skills and conflict resolution skills.
• Is a solution seeker and problem solver.
• Ability to maintain confidentiality.
• Willingness to work in the field to stay connected.

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