Knowledge Management Advisor - Sacramento, CA
This position will work with the Office of Knowledge Management team at the University of California, Davis, Medical Center to achieve knowledge management goals that align business results with strategic goals: 1) Lead the design, management and facilitation of programs, processes and systems that drive organizational effectiveness through improved knowledge sharing 2) Use knowledge management and organizational development principles to develop knowledge sharing experiences focused on business outcomes. 3) Facilitate knowledge sharing related to improved patient experience, quality and safety and financial stewardship through innovative, organizational development and design thinking methods. 4) Play a key role with Office of Knowledge Management to design and develop knowledge sharing and collaboration strategies including curricula and non-traditional learning techniques focused on innovation and rapid content sharing. This position calls for a person who enjoys and fully participates in a growing Knowledge Management team that emphasizes a value construct to improve patient experience, quality and safety and financial stewardship. This work is collaborative in nature and requires someone who is confident, open, adaptable, discreet, organized and high-energy. This person should have a passion for usability, an eye for visual consistency, and a knack for reducing the complex to the essentials.REQUIRED QUALIFICATIONS: --Bachelor's degree in relevant discipline (Organizational Development, Knowledge Management, Organizational Learning, Adult Education, Curriculum and Instruction), or in a related discipline augmented by further work experience in one or some of the 'relevant disciplines' listed above. --A minimum of seven to ten years experience in a mid to large sized organization developing and implementing knowledge management and organizational development strategies, and specialized experience working on complex change management, organizational design, and performance improvement initiatives. --Demonstrated skills in designing programs for knowledge management and organizational development in public health or healthcare. --Strong knowledge of organizational development theories: on the job learning, knowledge management theories, principles in both virtual and classroom instruction. --Outstanding interpersonal skills, including the ability to work effectively in a team environment with colleagues from a variety of departments and leadership levels, using a flexible, adaptable approach. Ability to maintain composure and productivity in projects with multiple owners. Ability to develop trust and credibility with a wide range of staff. Ability to maintain confidentiality. --Strong project management, organizational, and time-management skills. This includes 'execution' with effective responsiveness, scoping, strategic perspective, communication, and measurement of outcomes. --Skills necessary to facilitate problem solving through data based performance improvement teams and workgroups. --Excellent critical thinking and strategic skills necessary to understand organizational dynamics and tailor knowledge sharing accordingly. --Excellent customer service skills to understand and articulate diverse clients' needs and objectives; manage expectations; and deliver as promised and on time. --Highly proficient in all applications of Microsoft Office Suite with demonstrated advanced knowledge of PowerPoint. --Success in working well under pressure and to remain flexible in an environment with changing demands and priorities. Success in working as a member of a team and to proactively assist colleagues with their projects. --Ability to present designs and effectively communicate solutions to various stakeholders. --Demonstrated analytical, written, and oral communication skills. --Ability to be a results oriented self-starter and multi-task. --Exceptional verbal and written communications, strong business acumen, interpersonal skills, team player, consensus builder, and persuasive communicator. PREFERRED QUALIFICATIONS: --Master's degree in Organizational Development or related field from an accredited college or university. --Work experience in a large Academic Medical Center. --Experience working in a Lean, Six Sigma environment.
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Job code: 044864
47848485
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