Training Coordinator/Instructional Designer - Red Hawk Casino - Placerville, CA 

DUTIES AND RESPONSIBILITIES

• Provides professional training preparation, instructional design, and support for instructors.
• Coordinates the scheduling and registration of training for all casino team members and instructors for assigned areas of responsibility.
• Assists the Director with the design and development of on-going training programs, curricula and instruction.
• Responsible for creating online courses for the company using SCORM format, including converting existing courses into an online format, or building new courses as instructed by the Director of Training & Development and in collaboration with subject matter experts.
• Manages the organization's Learning Management System (LMS), which includes, but is not limited to: efficient and accurate record keeping, database maintenance, data entry, performing audits, trouble shooting, and customer service support to end users.
• Collaborates with Information Technology to ensure LMS integrity, accuracy of reports and generation of customized reports.
• Serves as the company's specialist on the LMS capabilities and trains team members on the features and functions of the system.
• Effectively facilitates training classes as required, utilizing adult learning principles and facilitation techniques.
• Assists with the assessment, measurement of success, and analysis of the effectiveness of training initiatives.
• Maintains the confidentiality of team member and departmental information. Exercises a high level of integrity at all times, and secures company resources.
• Maintains and updates all team member related news and communications on the company Intranet.
• Assists with the creation of the Training Department's SOP and ensures these procedures are executed accordingly.
• Attends trainings and seminars to stay abreast of training industry technologies, and to keep up on training & development competencies.
• Performs all other duties as assigned.

QUALIFICATION REQUIREMENTS

• Associate's degree or an equivalent combination of education and experience is required.
• Bachelor's degree is preferred.
• Two or more years of experience instructional design or related industry required.
• Training in and/or strong background in eLearning design, web-based design, presentation design, database design and management.
• Instructional Design Certificate from the Association for Talent Development (ATD) preferred, such as the 'ATD Master Instructional Designer Certificate' or the 'ATD Designing Learning Certificate.
• Must possess highly effective written and verbal communication skills, and organizational skills.
• Must be computer literate with proficiency in Microsoft Word, PowerPoint, and Microsoft Excel.
• Ability to interact positively with people is required.
• Effective multi-tasking, project planning and prioritization techniques.
• Successful problem resolution methods.
• Flexible work style with ability to work independently under minimal supervision.
• Critical-thinking and decision making skills.
• Strong analytical and statistical skills preferred.
• Strong knowledge of e-learning instructional design software required, such as Adobe Articulate, Captivate, Camtasia or Lectora.
• Experience with small and large group facilitation required.