Performance and Learning Lead Instructional Designer - El Dorado Hills, CA

Job Requisition Number 7462BR

Learning Performance Analysis:

• Responsible for partnering with operations to assess training/performance needs
• Takes the lead role on scoping and upfront analysis for ISD projects on behalf of other ISDs
• Independently works with SME’s to initiate and lead lower-level staff in developing learning solutions for internal ops partners and operational projects

Coaching:

• Coaches training staff through analysis of training/ performance needs, design, development, implementation, delivery, and evaluation of training
• Takes a lead role in coaching and developing ISD skills which include, reviewing courseware and learning methods (e.g. micro-learning, blended, social/collaborative, and self-directed learning) delivering ISD workshops, chair-siding with ISDs, etc.

Resource Coordination:

• Coordinates work priorities, provides work assignments, and supports team capacity planning
• Acts as a department leader as required
• Oversees activities; provides orientation and training to team

Other Duties:

• Consults on the quality and effectiveness of training programs
• Creates and manages design templates, standards and processes
• Identifies and leads large scale process improvement initiatives
• Can handle numerous concurrent tasks/responsibilities
• Develops new concepts and processes
• May be responsible for development and/or delivery of courses within and outside of main discipline
• Leads cross functional projects and communication
• Engages on behalf of BSC with outside entities
• Learning Management Systems Administration

Problem Solving/Decision Making:

• Can handle numerous concurrent tasks/responsibilities

• Develops new concepts and processes

• Collaborates within the department and with Ops to research issues, evaluate training, and implement training programs
• Learns independently and solves business and technical problems using considerable judgment and collaborating as a peer with SMEs and business partners
• Determines approach, methods and procedures on assignments on own assignments
• Successfully demonstrating increasing complex work

Job Required Education/Experience

Education, Knowledge, Skills, Competencies:

• Expert knowledge and experience implementing modern learning models and techniques within the training profession, including, agile development, micro-learning, blended, social/collaborative, on-demand, and self-directed learning
• Excellent communication, organizational, interpersonal, and technical skills with the ability to demonstrate these qualities across departments
• Considered an ISD subject matter expert and is sought out for their knowledge within the department and by Ops partners
• Must have prior experience being a Lead
• Bachelor's degree in education/instructional design or equivalent experience and 4 – 6 years of related experience

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