Technical Trainer - Synergex - Gold River, CA

14 Aug 2016 7:12 PM | Anonymous

Technical Trainer - Gold River, CA

This dynamic role is responsible for producing content and conducting various types of technical trainings to better educate our customers. The Technical Trainer will work closely with our technology evangelist, and professional services and marketing teams. 

We need you to:
  • Create educational content to articulate the benefits of our products and services (e.g., case studies, product videos, website copy, blog posts, articles,marketing materials,technical educationcurriculum).
  • Prepare content and conduct technical classes, webinars, training, seminars, etc.
  • Help to identify opportunities to engage our customers so they want to invest time in embracing and using our current technologies.
  • Make technical content easier-to-understand.
  • Continually enhance technical instructional delivery and presentation skills.
  • Collaborate with our technology evangelist, professional services group, marketing, sales, development, and customer support departments, as well as industry experts.
  • Build relationships with internal and external subject matter experts (e.g., industry experts, customers, technology partners).
  • Travel to customer sites on occasion.
We have:
  • An extensive suite of evolving applicationdevelopment tools that companies use to develop powerful enterprise applications and mobile apps.
  • Loyal, enthusiastic customers who appreciate our role as their technology partner.
  • A positive, vibrant culture that promotes creativity and autonomy.
  • A seasoned and uber-talented team.
  • Advancement and continuing education opportunities.
  • A comprehensive benefits package that includes an employer-matched 401K; 11 paid holidays, 12 vacation days (to start), and 9 sick days; onsite gym and personal trainer; company paid event sponsorships – past events have included Tough Mudder, CIM, and other local runs; and employee appreciation events (e.g., our annual American River raft trip, themed parties, and more).
You have:
  • Educational background in computer science,computer engineering, communications, or related field.
  • 1-2 years’ experience creating and presenting educational content (software industry preferred).
  • Proven writing skillsand excellent command of the English language.
  • Eloquent and engaging speaking skills; must be comfortable speaking in front of people.
  • Knowledge of programming languages (e.g., C#, Java, Synergy DBL) and software development.
  • Ability to translate complex technical topics into concepts and content that customers understand.
  • Initiative and a proven ability to work both independently as well as with a team.
  • Flexibility to travel (domestic and international).

Apply Now

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