Education Advisor - Sacramento, CA

Job Description:

Advise prospective Career Development students regarding NH Learning Group courses and programs and servicing clients through the entire period of their training.

Duties and responsibilities:

1. Meet minimum educational and metric standards, as set forth by the immediate supervisor.
2. Provide consultation to individuals not sponsored by a business to provide a training solution to meet the needs for career skill goals. Arrange financing, assist in registrationof initial classes, and explain all lab and testing procedures and policies.
3. Manage ongoing client relationships, including conducting regular meetings to monitor progress through track or program and satisfaction. Make recommendations to maximize the student’s experience and efficiency.
4. Provide the necessary service required for ongoing customer satisfaction. Identify potential refund situations and resolve. Where required, utilize supervisor and other available resources.
5. Attend Career Night events and similar seminars whenever held at the center. Make presentation when required and meet with prospects following the presentation.
6. Attend trade shows, local school events, etc., as assigned, to generate new business.
7. Gain a complete and ongoing understanding of the products, programs, certifications and classes available to the prospects.
8. Manage the prospect database through proper procedures regarding follow-up calls, prospect status and account ownership.

Experience and Skills:

Knowledge, skills, and abilities:

1. Ability to identify needs in consumers for career training and sell solutions to the needs.
2. Sales experience strongly preferred.
3. Military and Veteran Knowledge a plus.
4. Experience in Working with government agencies.
5. Ability to consult with clients while part of the program to increase the graduation rate, and reduce complaints and refund requests.
6. Extraordinary knowledge of products, programs and certifications offered by NH Learning Group.
7. Ability to grasp information necessary to enroll students in the correct computer training.
8. Must be able to learn computer software necessary to accomplish the administrative tasks required in position - word processor, contact manager, electronic-mail package and registration package.

Education and experience: Bachelor’s Degree required.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of theiressential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Notice: NH Learning Group participates in E-Verify 

NH Learning Group abides by the Pay Transparency Statement

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