Job Title: ** Application Systems Analyst III - Training (Cerner OR MS4)**
Location: Remote Position with travel up to 50% on West Coast**
Duration: 4 months contract

• Remote Position - Will be traveling to multiple facilities on the West Coast;
• Travel will be required up to 50%, all candidates must be able and willing to travel when needed.**
• This team works on Go-Lives and trains 6 days a week. Weekend work and travel will be required. West coast candidates preferred.
• Clinical experience preferred. Training and facilitation experience required. Cerner and MS4 application experience preferred.
• Vaccines required

Job Description: 
The Training Analyst develops and manages the foundational training plan, the training schedule, training curriculum, content localization, and trainers in order to deliver end-user training for EHR implementations. The Training Analyst understands system design, build, workflow, and change management within the context of training and recommends solutions that enable system adoption and successful implementations for Dignity Health. The Training analyst also may support or deliver train the trainer, end user training, soft skills, and content development. The Clinical Application Systems Analyst III provides support for the application development or implementation of low to medium complexity and cross functional program or projects and/or provides application support for the user community with high complexity. This Analyst III performs troubleshooting for high complex hardware, software and system problems for multiple modules or applications. Acts as subject matter expert in one or more areas. Works on one or more projects as a project team member.

RESPONSIBILITIES: 
Responsible for working with customers in the training, design, support and maintenance and deployment of applications as well as the information support processes.Responsibilities include, but may not be limited to the following:

• Diagnose and resolve complex problem management and provide guidance to other team members. Maintainsknowledge managementdatabase for problem reporting and resolution. Escalates issues when necessary.
• Responds to customer requests of high complexity that typically require change or release management functions to be executed. Interacts with the customers in a courteous and professional manner.
• Develops and maintains a knowledge management system to capture knowledge and work processes.
• Participates in the deployment of new modules, upgrades, fixes and new installations. Participates in design, build and implementation and for low to moderate complex changes executes transition to operations.
• Develops test and training plans for new application functionality from application/technical support perspective. Collaborates with the business solutions, Quality Assurance Center and clinical community forfunctional testing.
• May assist in the development of service level agreements (SLAs). Monitors deviations and escalates issues to more senior team members.
• Develops overall project task list for application system analysis, estimates and resource plans for small to medium scale projects.
• Day to day interactions with user community and works collaboratively with multiple clinical and IT Stakeholders as it relates to Problem Management, and Project delivery on small to medium size projects.
• Understanding and adherence to policies and procedures. Develops new or modifies existing.
• Demonstrates potential leadership qualities through team motivation, coaching, and mentoring.

QUALIFICATIONS:

• Associates degree ortechnical institutedegree/certificate or equivalent work experience.
• Requires 7-10 years of experience working in IT Application Systems Analysis
• Requires 7-10 years of experience working on Ambulatory, Clinical, Financial or Revenue Cycle Applications.

OTHER SKILLS AND ABILITIES REQUIRED: **

• 5-7 years of experience working in the healthcare/medical environment required
• Experience working with project life cycle and project management methodologies required.

TRAVEL REQUIRED: **

• Moderate travel may be required: 0-50% during the normal course of business but may be required to travel more frequently during certain events.

Job Type: Contract

Required education:

• Associate

Required experience:

• healthcare/medical environment: 5 years
• Ambulatory, Clinical, Financial or Revenue Cycle Applications.: 7 years
• IT Application Systems Analysis: 7 years