Performance Excellence Analyst - Sacramento, CA

Experience using Transformational Care or LEAN tools and processes when leading teams strongly preferred Drive efficient, accurate analysis through standardization of data and reporting for Performance Excellence (PE) 

initiatives in the GSSA market and its facilities. Act as key liaison with Clinical Information Systems and 
Decision Support, collaborating closely with GSSA site PE leaders to ensure full use of existing data sources. 

Responsible for production and ongoing availability of a variety of dashboards and scorecards including the daily 
Performance Management Tool (PMT), for standardization of all existing data reports and for creation of reports 
to support all new PE  improvement efforts.  Coach site PE leaders on use, analysis and display of data. 
Drive improvements in collaboration with market PE leader/champion.

 

• Data Collection and Analysis:
• Create standard, consolidated Performance Excellence metric reporting
• Establish position as single PE data source liaison between facilities, IT and Decision Support
• Standardize metric definitions, timestamps and reports across the market in collaboration with system TC and COI leaders
• Automate, prepare and distribute facility daily performance management tool (PMT)
• Facilitate writing of complementary reports for Cerner and Meditech
• Provide analytic support for GSSA market teams, including ROI
• Aggregate and prepare daily metrics; identify trends and root cause of performance gaps
• Coach PE site directors and analysts to achieve consistent, reliable data
• Mine for and identify new high potential performance excellence opportunities
• Design and perform manual data collection; perform time studies as needed
• Create quality dashboards
• Provide technical support for selected projects including data entry and display, using 
  appropriate statistical process control methods
• Navigate Information Technology systems for data collection and management
• Maintain integrity and confidentiality of data
• Facilitate data sharing and collaboration with physicians, including facility VPMA’s
  Leadership
• Demonstrate leadership to promote a cooperative, innovative and motivational work environment
• Demonstrate initiative, ability to set priorities and manage multiple tasks/projects and time
• Model and coach others on change management principles and skills
• Demonstrate drive and enthusiasm for continuous improvement
• Identify root-cause issues through tenacity and inquisitiveness, influencing others to achieve stretch targets
• Facilitate PE team meetings and mentor site-based PE Business Analysts, Team Members and Team Leads as needed
• Interact with others throughout the service area/present information in lieu of market PE leader/champion as needed
• Design web, media and other related support materials for PE spread and promulgation
• Participate in Transformational Care (TC), COI, Lean, and ChangeManagement training initiatives
• Present complex data/information in an understandable and compelling manner
• Demonstrate flexibility and agility in dealing with frequently changing priorities
• Possess exceptionally strong interpersonal, communication and influencing skills
• Actively support and consistently model the organizational values of Dignity, Collaboration, Justice, Stewardship, and Excellence

Required:

• Minimum of a Bachelor’s Degree in a health care related field or information technology
• Minimum of two to five years of progressive hospital or health care related experience
• Minimum of two years’ experience working with Health Information Systems, with emphasis on clinical systems
• Advanced level experience with Excel databases, statistical packages and at least one Health Information System including report writing

Preferred:

• Master’s Degree in a healthcare, business, finance, IT or related field
• Lean Six Sigma certification

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About Us

About Dignity Health

Dignity Health, one of the nation’s largest health care systems, is a 21-state network of 9,000 physicians, 59,000 employees, and more than 400 care centers, including hospitals, urgent and occupational care, imaging centers,home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to the poor and underserved.  In FY15, Dignity Health provided $1.7 billion in charitable care and services. For more information, please visit our website atwww.dignityhealth.org. You can also follow us on Twitter and Facebook.

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