Technical Trainer - Sacramento, CA

Description

The Technical Trainer provides a variety of training services for employees at Sutter Health by assisting in the education process for technical application systems. Primary purpose is to support lead technology training specialist, end-user training; virtual training classroom coach, effectively engaging the students with professionalism, translating the content/workflows relevant to their roles. Assists in coordinating and instructing classes for all health professional roles and business operations. In addition, prepares presentations, participates in workflow analysis as relates to training, and may conduct special training courses relating to the technical services. Performs related duties as required.

Qualifications

Education:

 

Associate's degree desired or equivalent combination or recent, relevant work experience and education. Clinical background or EPIC credential strongly desired.

Experience/Knowledge/Skills:

• Experience in a self-directed, customer-facing position, presenting, training, and writing typically acquired in 1 to 3 years

• Experience in adult education required, preferred experience in healthcare workflows.

• Conceptual, analytical, negotiation, and problem solving skills.

• Exceptional communications skills, both oral and written.

• Strong oral presentation and written communication skills.

• Articulate technical details in a concise manner easily understood by all audiences.

• Effective presentation skills and excellent training ability.

• Act as a change agent/champion: ability to gain cooperation and support through explanation of mission and its benefits to users, diffuse tense situations and manage fear of change.

• Understanding of adult learning concepts.

• Strong customer service focus in all decisions and actions.

• Detail-oriented, self-directed and able to work well, proactively prepare, and deliver results with minimal supervision.

• Proficient in Microsoft Office Suite.

• Participate in multiple projects at the same time and deliver quality service.

• Good organization skills and ability to prioritize multiple projects and objectives in a rapidly changing environment.

• Work independently and as part of a team.

• Serve as a leader of change, effectively engage learners, and control the classroom environment.

• Committed to providing exceptional customer service and responding to user needs in a prompt, courteous manner.

• Maintain a high energy level and be willing to embrace new theory and practical application.

• Possess creativity and present a positive, proactive approach to all assigned activities.

Primary Location

: California-Greater Sacramento Area-Sacramento

Other Locations

: California-Greater Sacramento Area-Sacramento

Organization

: Sutter Health Sacramento Sierra Region

Employee Status

: Limited Term

Accepted Applications: All Candidate Applications Accepted

Employee Referral Bonus: No

Benefits: Yes    Position Status: Non-Exempt    Union: No

Job Shift: Day    Shift Hours- 8 Hour Shift

Days of the Week Scheduled: Monday-Friday     

Schedule: Full Time    Hours Per 2wk Pay Period: 80

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