Instructional Design/Trainer - Roseville, CA  

Intermediate:

• Ability to apply intermediate level of subject matter knowledge to solve a variety of common business issues.
• Works on problems / projects of moderately complex scope.
• Exercises independent judgment within defined practices and procedures to determine appropriate action. 
• Acts as an informed team member providing analysis of information and limited project direction input.
• Follows established guidelines and interprets policies.
• Evaluates unique circumstances and makes recommendations.

Qualifications

Education and Experience

• Bachelor’s degree in insurance, healthcare or related field, or high school

  diploma or equivalent; may hold two-year post-high school degree

• Typically one to three years of experience in a training-development role

Knowledge and Skills

• Good facilitation, content design, and consulting skills
• Good change management, communication, and relationship- and project-management skills
• Experience with intermediate knowledge of commercial and government insurance programs.
• Significant level of understanding of healthcare related technologies.
• Good working knowledge of project management, research and problem resolution techniques.
• Ability to plan and meet deadlines with minimal direction from leadership.
• Ability to communicate effectively with both internal and external customers, and build trusting relationships through collaborative work activities.
• Strong written and verbal communication skills.
• Ability to understand instructions and accomplish tasks.
• Ability to learn quickly and work in a team environment.
• Solid business and technical writing skills to ensure that all documentation meets required standards.
• Good presentation skills with ability to enhance skills with practice.
• Advanced computer skills to minimize training time for organization specific software.
• Strong knowledge of established policies and procedures.
• Ability to research and resolve customer and leader inquiries.
• Ability to identify trends.
• Ability to train and mentor other team members.
• Researches multiple areas within the system.
• Identifies system issues.

 

Job

 - Services

Primary Location

 - United States-California-Roseville

Schedule

 - Full-time

Shift

 - Day Job

Travel

 - No

 

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