Training Manager - CalSTRS - West Sacramento, CA

15 Aug 2017 2:48 PM | Anonymous

Training Manager - West Sacramento, CA  

Position Details

Job Control Details
Job Code #: JC-77268
Position #(s):

815-430-4865-005

Working Title: Training Manager
Classification:

PENSION PROGRAM MANAGER II

$6,289.00 - $7,816.00

Will Consider:

STAFF SERVICES MANAGER II (SUPERVISORY)

$6,245.00 - $7,760.00

# of Positions: 1
Work Location: Yolo County
Job Type: Permanent, Full Time

Job Description and Duties

The CalSTRS Benefits and Services Branch is seeking a motivated individual to work as a Training Manager in the Member Accountant Services Division.

The Benefits and Services Branch includes Service Retirement, Disability and Survivor Benefits, Member Account Services, Customer Service, Business Transformation and Retirement Readiness. The Benefits and Services Branch directly supports the organization’s mission to secure the financial future and sustain the trust of California’s educators. 

Member Account Services (MAS) is comprised of five teams: Employer Services, Training and Teachers’ Retirement Law Educational Services, Legislation, Analytical and Information Services, System and Data and Compensation Review. The division is the primary communication interface with the plan’s participating employers. It is also the custodian of the members’ accounts from election to benefit/termination status. The division is also responsible for Compensation Review whose primary focus is prevention of pension abuse.  Over a million contribution lines are submitted monthly from participating employers and MAS staff ensures the timeliness and accuracy of the contribution data. Strong analytical abilities centered in data analysis and mathematical calculations along with good communication skills are needed.

The Program Analysis & Training unit is responsible for providing training to the county offices of education, community colleges, K-12 school districts, charter schools and CalSTRS staff. The unit is the subject matter expert in the Teachers’ Retirement Law and the California Code of Regulations that the division is responsible for administering.

Under the general direction of the Pension Program Manager III (PPM III), the Program Analysis and Training Manager II is responsible for operation of the Quality Assurance (QA) Program, including training.  The Program Analysis and Training Manager II is responsible for establishing quality assurance activities to ensure Member Account Services complies with applicable laws, regulation policies, and procedures. The Pension Program Manager II focuses QA outcomes into staff and employer training opportunities and concentrates on areas in which improvement can be achieved in order to maintain the overall goal of compliance and continuous improvement of performance. The Program Analysis and Training Manager ensures the QA Program supports the Division’s strategic planning to meet short and long term goals and objectives and participates in the development and implementation of the Division’s strategic planning and performance measurements. Coordinates the Division’s risk mitigation strategies and monitors activities, strengthening internal controls.

For additional information see attached Duty Statement under the “Additional Documentation” section.

Does this opportunity seem right for you? If so, see the Application Instructions sections below and apply now.

Special Requirements

 

Background Investigation

Prior to employment with CalSTRS, a background investigation (BI) will be conducted. The BI consists of a Personal History Statement and fingerprinting through the Department of Justice. The BI will check criminal and civil records and, if applicable, verify education and check driving records.

The position may be subject to the disclosure and disqualification requirements concerning economic conflict of interest in government work, pursuant to the CalSTRS Conflict of Interest Code and the Political Reform Act. 

Application Instructions

Completed applications and all required documents must be received by the Final Filing Date in order to be considered.

Final Filing Date: 8/28/2017

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, eligible for a Training and Development assignment, have SROA and/or Surplus eligibility, or have list eligibility (or are in the process of obtaining list eligibility). SROA and Surplus candidates may attach “surplus letters” to their applications.

Applications will be screened and only the most qualified applicants will be selected for an interview.

How To Apply

Complete Application Packages (Applications and any applicable or required documents) must be submitted electronically through your CalCareer account at www.jobs.ca.gov.

Required Application Documents

Please submit the following items with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Electronic State Employment Application through your Applicant Account at www.jobs.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Statement of Qualifications - Please see the "Statement of Qualifications" section of the Job Posting for requirements.
  • Other - Cover Letter is required and must be included.
  • Resume is required and must be included.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • Excellent and consistent attendance 
  • Ability to anticipate changes and ensure staff are prepared to meet changing business needs
  • Business lead experience
  • Decisive and ability to quantify decisions
  • Effectively communicate verbally and in writing
  • Encourage and facilitate cooperation, teamwork, and pride
  • Ability to evaluate program performance and effectiveness
  • Excellent leadership skills
  • Experience with state-wide program administration
  • Experience interpreting and applying laws
  • Program Management Skills 
  • Strong work ethic

Benefits

Learn about all of the benefits of being a CalSTRS employee by visiting CalSTRS.com/Careers and clicking on the About Us tab.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

  • Human Resources Contact:
    HR Recruitment
    (916) 414-4990
    recruitment@calstrs.com
  • Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    EEO Officer
    (916) 414-4933
    adacoordinator@calstrs.com
  • California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

Please furnish a statement of qualifications describing your experience which demonstrates the knowledge and abilities outlined above. The statement should be no longer than two pages, one inch margins, and no smaller than 10 point font. 

  1. Describe your past or current experience and skills that prepare you for this position and what makes you the most qualified candidate for this position.
  2. Describe your experience facilitating meetings, writing, and presenting reports for customers, management, or external stakeholders. Describe your ability and skills to use tact, listening, and persuasiveness to achieve results.

Additional Application Information

  • When applying for this position, please note on your application: Position: #815-430-4865-005 (#1683) Working Title: Training Manager
  • If you are applying for multiple positions, you must complete and submit a STD. 678 application for each position separately. 
  • Candidate may be selected by application packet review only.  
  • Cover Letter and Resume are required.
  • Multiple positions may be filled from this recruitment. 


 

Please note that an appropriate certification list is being used to fill this position. Applicants must meet the minimum qualifications of both classifications.  If appointed as a Pension Program Manager II, you must meet the minimum qualifications for both the Pension Program Manager II AND the Staff Services Manager II (Supervisory) appropriate classification. To view the minimum qualifications, please see the Classification Specification link in the Additional Documentation section. 

Are You Eligible for This Job?

Are You Eligible for This Job?

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