Career Opportunities

Training Coordinator - Sacramento, CA 

Sierra Forever Families is a private non-profit foster family/adoption agency that focuses on finding and sustaining permanency for children and youth in the foster care system and provides an array of other community-based services to families and children. We are seeking a talented training professional for a Training Coordinator position in our Sacramento office.

Our Mission

We transform the lives of children in foster care by building and nurturing permanent families .

Position Summary:

The Training Coordinator, under the direction of the Program Director, conducts ongoing Resource Family pre-approval and ongoing training sessions preparing families for permanency and supporting families throughout their permanency journey. In addition, the Training Coordinator evaluates current Resource Family training curricula and updates or enhances based upon best practices in the field. The Training Coordinator is responsible to design, coordinate and deliver a comprehensive range of bi-monthly/quarterly training for SFF staff and develops the annual agency training calendar.

Qualifications:

• A Master’s degree from an accredited school in Social Work, Psychology, Counseling, Education or related human service field preferred. Bachelor’s degree in Social Work, Psychology, Education or related human service field required. Five years of similar work experience may be substituted for education requirement
• Experience in teaching, group presentation, facilitating groups and developing curriculum required
• Strong group presentation, facilitation and engagement
• Verbal and written ability to communicate effectively with resource parents, staff, colleagues, community partners, and all levels of management
• Ability to develop, plan, implement and evaluate curriculum
• Ability to identify and analyze problems; weigh relevance and accuracy of information; generate and evaluate alternative solutions and make recommendations
• Demonstrate a high level of initiative, effort and commitment towards completing assignments efficiently. Demonstrates responsible behavior and attention to detail
• Ability to organize, prioritize, and multi-task daily
• Open to change and new information; rapidly adapt to new information, changing conditions, or unexpected situations
• Display high standards of ethical conduct and exhibits honesty and integrity. Show consistency in words and actions, model high standards of ethics
• Foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization
• Maintain a professional, confidential work environment
• Knowledge of relevant trends and practices in child welfare, adoption, and permanency
• Working knowledge of:
• State Regulations for child placement agencies set forth by CDSS and CCL
• California Family Code statues affecting scope of agency activity
• Welfare and Institution Code, Multi-Ethnic Placement Act (MEPA) and other related state and federal rules, regulations and laws pertaining to adoption, foster care, youth permanency, mentoring, and concurrent planning
• Adoption clinical issues
• Principles, practices and techniques used in the administration of adoption, foster care, youth permanency and concurrent planning
• Child psychology, child development, principles of individual and group behavior, family relationships, and family dynamics
• Accreditation Standards (COA)
• Basic knowledge of treatment planning and effective treatment interventions for children and foster families
• Responds to supervision, makes changes to provide best support for families, children and staff
• Ability to align behavior with the mission and goals of the organization
• Proficiency in computer technology, Microsoft Office 365 as well as Database/Case Management systems
• Travel required for conducting and coordinating training at each SFF Office
• Work evenings and weekends (at least two evenings per week and two Saturdays per month)
• Other duties as assigned
• Must submit to and pass a health screen, tuberculosis test, criminal record, and child abuse index clearances
• Possess a valid California driver’s license, provide proof of adequate vehicle insurance: and have access to reliable transportation

Job Type: Full-time

Required education:

• Bachelor's

Apply Now

Implementation and Training Specialist -  Davis, CA

Minimum Required Qualifications:

• Strong presentation skills

• Strong customer service orientation

• Attention to detail

• Excellent written and verbal communication

• Disciplined and organized approach

• Work calmly in a fast-paced environment while effectively managing multiple implementations

• Highly responsive to calls and emails; utilize available tools to track training appointments and manage priorities

• Ability to react quickly and decisively to resolve customer issues

• Must be self-directed and motivated with the ability to follow through and meet deadlines

• Practical knowledge of training evaluation methods to drive continuous improvement

• Bachelor’s Degree in Communications or related field

• Able to Travel 20-30%

Desired Qualifications:

• 2-3 years’ of experience as an implementation manager, technical project manager, trainer or training in a formal professional environment

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• Familiarity and Expertise in WebEx training

• Experience as a Physical Therapist in a hospital or private practice environment

 

Responsibilities:

• Oversee software implementations and training including project schedule and client relationship management

• Provide and oversee professional, consultative training of client personnel in person at their location or remotely using web conference software

• Consult and follow-up with clients to ensure a smooth and complete roll out of services throughout their organization

• Manage client expectations regarding product integration / interfaces

• Adjust training and implementation strategies to meet specific client needs

• Ensure high levels of client satisfaction by maintaining contact with assigned clients

• Work with clients at all levels, from technical teams, therapists, and senior management

• Identify and strategize regarding potential up-sell opportunities and convey to sales

• Understand the customer's needs and demands to better their business practices using our products and services

• Coach team members to achieve superior product implementation and customer service

• Prioritize competing client needs

• Proactively establish and maintain effective working team relationships with all support departments

• Develop, organize, conduct and evaluate training programs

• Assist and provide feedback in testing and designing new product development

• Minimum 3-5 years experience in corporate IT environment

• Certifications highly desired (Microsoft, A+, Security+, etc...)

 Contact Joy Merrill for more information

Joy Merrill
Technical Recruiter

Staff Tech, Inc.
Office:  916-932-1227
Fax:  916-313-3794
joy@staff-tech.net
http://www.staff-tech.net
http://www.linkedin.com/in/joymerrillsti

 

Call Center & Operations Training Manager - Roseville, CA 

Renew Financial, a national leader in clean energy financing, is seeking a Call Center & Operations Training Manager to join our rapidly growing organization in our Roseville/Sacramento office.  

In this full-time position, the Call Center & Operations Training Manager will be responsible for the design, development and delivery of training & performance support (e.g. Reinforcement training, job aids, call listen & coaching) for two primary audiences in our Lien & Lending Team:

·        Call Center Team members who assist Contractors (Partners) and Homeowners (Customers) through phone engagement & support

·        Operations Team members who assist Contractors (Partners) and Homeowners (Customers) by providing back-end processing support for financing applications that are in progress

Reporting the Director of Training & Development, the Call Center & OperationsTraining Manager will be responsible for designing and developing interactive and engaging training modules that help Call Center and Operations Team members acquire and deliver the requisite knowledge, skills and abilities to effectively provide the service and support that builds high levels of customer satisfaction. The ideal candidate will have previous experience in designing and developing Call Center training, delivering training to end users and measuring training effectiveness.

He or she will be responsible for ensuring that these two audiences acquire and demonstrate the requisite knowledge and skills to present our financial solutions to contractors and homeowners, input financing applications into our computer systems, document calls in our CRM, resolve customer concerns and process applications from intake to funding, all while enhancing our brand and delighting our contractor business partners and homeowners.

The ideal candidate will be a motivated self-starter with 5-10 years of progressiveexperience working in call center environments that provide customer support for a sales and/or service organization. He or she will have at least 3 years of experience in classroom and/or on-the-job training delivery and will be familiar with various training techniques including Adult Learning Theory. He or she will also have experience in instructional design, training measurement and learning management systems and will be able to provide courseware examples.

Key Responsibilities

·        Designs, develops and delivers classroom and on-the-job training to all new members of the Call Center & Operations Team

·        Ensures that all new hires acquire the knowledge, skills and abilities to perform at agreed upon standards within established timeframes

·        Selects appropriate instructional methods to accelerate learning such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role plays, side-by-sidesand computer-based training

·        Develops and organizes training & reference materials, testing & evaluation procedures and other educational & learning resources to aid in the acquisition and application of learned skills & abilities

·        Partners with Lien & Lending Operations Leaders to identify training needs and individual/group performance gaps and creates action plans to address these gaps

·        Conducts needs assessments for new initiatives, develops instructional plans & materials and implements training as outlined.

·        Measures knowledge & skill acquisition to ensure new hires and existing employees are able to perform duties related to the job

·        Develops tools & resources to assist in the learning process and to boost on-the-job performance

·        Schedules and coordinates new hire training for all Call Center & Operations team members in Roseville, CA and Allentown, PA

·        Provides cross-training to team members to ensure effective understanding of upstream and downstream roles and hand-offs

·        Other duties as assigned or needed.

Qualifications & Skills

·        Must have 5-8 years’ work experience and 3-5 years of training & development experience in Call Center environments

·        Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effectiveness required

·        Proven presentation and facilitation experience for audiences up to 20 people

·        Will be able to demonstrate experience using Microsoft Office programs (Word, PowerPoint, Excel), CRMs and Online Application/Ordering systems. Experience using Learning Management Systems and Instructional Design software a plus.

·        Strong attention to detail, highly organized

·        Bachelor’s degree or equivalent combination of education & experience

·        Ability to work in a fast-paced environment

·        Ability to travel up to 50%

·        Experience in banking, finance or consumer lending preferred

How To Apply

https://app.jobvite.com/j?cj=oF4u4fw1&s=ATD_-_Sacramento

***Renew Financial is an Equal Opportunity Employer***

--

Tom Janci

Sr. Manager, Talent Acquisition

Renew Financial Group LLC

(510) 350-3747 Direct

tjanci@renewfinancial.com

www.renewfinancial.com

Training Specialist - Folsom, CA 

To know more about Abacus, please visit our web site, http://www.abacusservice.com 

We have a copy of your resume on file that indicates you may be a good fit for a position we currently have available with a major client of Abacus. Please review the job description below.

Job Title:                  Training Specialist Duration:                  06 Months Contract Location:                  Folsom, CA   Job Description:   Client is looking for a Training Specialist that will be responsible for managing  the team's software technical training deployment logistics and work with external training vendors to schedule and deploy training worldwide. The ideal candidate  will have experience in creating various types of learning solutions that can be delivered as instructor-led classroom training, virtual training and web-based  training.

 

Please Note: No corp to corp or third parties

 

If you are qualified and interested in pursuing this opportunity, please contact me via phone to discuss this opportunity.  In addition, please send me an email with your most updated resume in Word format as an attachment. I apologize if this position is not a good fit for you; please feel free to forward my email to any of your friends or colleagues who might be interested.

 

I look forward to hearing from you about this opportunity.

 

Thanks & Regards,

 

Scott Thakur

Recruiter

Phone: (347)338-6386

E-mail: scott@abacusservice.com

Website: www.abacusservice.com

LinkedIn

Instructional Design/Trainer Lead - Roseville, CA 

 Description

A Instructional Design/Trainer Lead will;

 

• Align development priorities with needs of business/functions
• Track and report forecasts against budget
• Support achieving assigned metrics and operational goals
• Facilitate information validation and team decision making
• Design training for appropriate media—classroom, one-on-one,

independent study, computer-based training

Qualifications

Education and Experience:

• Bachelor’s degree in insurance, healthcare, or related field; may hold two-year

post-high school degree

• Current certification and licensing in area of expertise
• Three to five years of experience in a training development role
• Two to four years of experience managing moderate to large projects

 

Knowledge and Skills:

 

• Strong facilitation, content design, and consulting skills
• Strong leadership, communication, change management, and relationship

management skills

• Ability to quickly understand new, complex tools, technologies, and systems
• Good working knowledge of project management, research, and problem-

resolution techniques

• Strong written and oral skills

 

Job - Services

Primary Location - United States-California-Roseville

Schedule - Full-time

Shift - Day Job

Travel - No

Job Posting - Dec 4, 2016

EEO Tagline Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities

Job ID: 1591431

Apply Now

Instructional Designer/Trainer - Roseville, CA

Description

Intermediate:

• Ability to apply intermediate level of subject matter knowledge to solve a variety of common business issues.
• Works on problems / projects of moderately complex scope.
• Exercises independent judgment within defined practices and procedures to determine appropriate action.
• Acts as an informed team member providing analysis of information and limited project direction input.
• Follows established guidelines and interprets policies.
• Evaluates unique circumstances and makes recommendations.

Qualifications

Education and Experience

• Bachelor’s degree in insurance, healthcare or related field, or high school

diploma or equivalent; may hold two-year post-high school degree

• Typically one to three years of experience in a training-development role

Knowledge and Skills

• Good facilitation, content design, and consulting skills
• Good change management, communication, and relationship- and project-management skills
• Experience with intermediate knowledge of commercial and government insurance programs.
• Significant level of understanding of healthcare related technologies.
• Good working knowledge of project management, research and problem resolution techniques.
• Ability to plan and meet deadlines with minimal direction from leadership.
• Ability to communicate effectively with both internal and external customers, and build trusting relationships through collaborative work activities.
• Strong written and verbal communication skills.
• Ability to understand instructions and accomplish tasks.
• Ability to learn quickly and work in a team environment.
• Solid business and technical writing skills to ensure that all documentation meets required standards.
• Good presentation skills with ability to enhance skills with practice.
• Advanced computer skills to minimize training time for organization specific software.
• Strong knowledge of established policies and procedures.
• Ability to research and resolve customer and leader inquiries.
• Ability to identify trends.
• Ability to train and mentor other team members.
• Researches multiple areas within the system.
• Identifies system issues.

Job - Services

Primary Location - United States-California-Roseville

Schedule - Full-time

Shift - Day Job

Travel - No

Job Posting - Dec 4, 2016

EEO Tagline Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities

Job ID: 1591448

Apply Now 

Training & Development Partner - Sacramento, CA  

Farm Fresh To You is an innovative Community Supported Agriculture (CSA) home and office delivery business that provides fresh, local, organic produce to consumers. Farm Fresh To You makes it easy for consumers to eat produce as part of a healthy lifestyle by offering several different box types and sizes delivered on a frequency that fits their needs. We’re growing fast, working hard, and looking for exceptional people to join our team.

Farming since 1976, Capay Organic is a leading grower of organic produce. Inspired by the idea of farming sustainably, this second-generation, family owned company pioneered the organic food movement and connects consumers with the land and farm that grows our food. The company aims to change the food system to a more sustainable model that focuses on seasonal produce from local farms. Our diverse crop allows us to offer fresh, seasonal produce to our wholesale, retail, food service, and restaurant partners. Capay Organic operates at some of the best farmers markets in the greater Sacramento and San Francisco Bay Area.

ABOUT THE POSITION:

The Training and Development Partner is responsible for improving the productivity of the organization’s employees.  This position assesses company-wide development needs to drive training initiatives and identifies and arranges suitable training solutions for employees.  This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance. This is a full-time exempt position located in West Sacramento and reports the VP of HR.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Conducts annual training and development needs assessment
• Proposes training and development programs and objectives
• Develops and monitors spending against the departmental budget
• Obtains and/or develops effective training materials utilizing a variety of media
• Trains and coaches managers, supervisors and others involved in employee development efforts
• Plans, organizes, facilitates and orders supplies for employee development and training events
• Develops and maintains organizational communications such as bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources
• Conducts follow-up studies of all completed training to evaluate and measure results
• Modifies programs as needed
• Exemplifies the desired culture and philosophies of the organization
• Works effectively as a team member with other members of management and the HR staff

QUALIFICATIONS:

• Bachelor’s degree (B. A.) from a four-year college or university and a minimum of 5 years teaching experience
• Bilingual in English/Spanish is highly preferred

Apply Now

Trainer - Gold River, CA 

 The Trainer will be responsible for developing and leading training programs aimed at developing talented new recruits and existing employees into excellent representatives who can consistently meet and exceed sales, service, and operational goals. This person should have excellent communication skills and enjoy working with and training others to be successful.
Responsibilities:

• Design and deliver training necessary for Customer Care Licensed & unlicensed agents to efficiently assist our customers understand their insurance needs, and match them with the right products and provide customer service.
• Advance the sales skills, product knowledge and performance of our Customer Care team while adhering to the quality standards needed in order to deliver an excellent customer experience.
• Assist our licensed agents to remain current on products and processes in a multi-product, multi-state environment.
• Motivate, mentor and assist Customer Care representatives in sales, service, operations, telephone, and email techniques.
• Assist the Director of Sales and Director of Operations with training, sharing success stories, creating innovative solutions to problems, facilitating sales, service, and operations meetings, and providing daily leadership.
• Additional responsibilities as required by their manager.

 Qualifications:

•  Will typically possess 5+ years experience in the Health Insurance Industry. Sales Training and/or Health Insurance sales in a broker or insurance company with a successful track record of developing others to exceed goals are a plus.
• 1+ years experience in Medicare Insurance Industry and well versed with CMS rules and regulations and Medicare products.
• Outstanding oral & written communications demonstrated in a training environment.
• Ability to develop training and execute on deliverables with little guidance
• Confident decision making skills
• Ability to be a self-starter
• Strong organizational and time management skills
• Health and Life Insurance License.
• Strong Internet related background - Computer based or high tech.
• Prefer BA/BS in Business, Marketing or related field of study. High School Diploma required.

 
 TRAVEL REQUIRED
 
  

eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

Apply Now

F & I Training Specialist - Sacramento, CA 

GP Strategies Corporation (NYSE: GPX) is a global performance improvement solutions provider of training, eLearning solutions, management consulting and engineering services. GP Strategies’ solutions improve the effectiveness of organizations by delivering innovative and superior training, consulting and business improvement services, customized to meet the specific needs of its clients. Clients include Fortune 500 companies, manufacturing, process and energy industries, and other commercial and government customers.    GP Sandy, a division of GP Strategies engages a wide variety of professionals to design and develop performance improvement/marketing programs for the Automotive OEMs.     F&I Training Specialist   Duties and Responsibilities: You will work from a home office and travel throughout a regional territory of dealerships to deliver training. • Follows and delivers proven training strategy as follows: • Interview / menu presentation • Proprietary menu online usage training • Role playing with F&I managers • Refining existing in-dealership F&I processes to increase effectiveness • Train service department on protection products as needed • Effective T/O processes to sales and F&I • Provide closes and closing expertise • Perform core competencies assessment • Conducts training courses in accordance with performance standards. • Responsible for protection product training in OEM dealerships, as dispatched • Conducts training for members of the OEM wholesale organization, as directed • Submits rosters, expense reports, and activity reports • Creates contact reports • Works with assigned personnel to develop training schedules. • Conducts Special Training assignments as required • Monitors dealership performance and follows up as needed • Provides ongoing (phone & live) counseling and coaching as needed • Builds and maintains relationships with OEM field staff • Possess a sense of urgency in completing tasks • Performs administrative duties in a timely manner • Maintains professional ethics at all times • Desire to continually increase computer literacy skills   Required Qualifications • Retail automotive experience with substantial F&I experience • 5+ years of automotive experience • In-depth knowledge of all aspects of in-dealership F&I department operations • Ability to work individually and as part of a team. • Strong communication skills • Strong self-confidence to be a self-starter and can deal with new situations • Strong presentation and facilitation skills. • Computer literacy, experience with Windows, MS Office • Organizational skills for proactively developing schedules • College degree strongly preferred,  Bachelor’s Degree or Equivalent     Physical Requirements:  Home office based with 75%+ travel, frequent overnight travel required throughout the region Fast paced environment This is a full time salaried position with excellent benefits package   GP Strategies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apply Now

Learning and Development Analyst - West Sacramento, CA  

Position Details

Job Control #:	JC-43544
Position #(s):	815-641-5393-905
Working Title:	Learning and Development Analyst
Classification:	ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $4,600.00 - $5,758.00 A
# of Positions:	1
Work Location:	Yolo County
Job Type:	Permanent, Full Time

Department Information

The California State Teachers' Retirement System (CalSTRS) is the largest educator-only pension fund in the world. CalSTRS administers a hybrid retirement system, consisting of traditional defined benefit, cash balance and voluntary defined contributions plans.

We encourage you to join us in our beautiful headquarters building in West Sacramento, overlooking the Sacramento River within walking distance of restaurants and shops in historic Old Sacramento. Enjoy the full service cafe, free on-site gym and bicycle library and parking fees of only $45.00 per month, featuring priority parking for low-emission vehicles and fully equipped pay-per-charge electric vehicle charging stations. In addition to these state-of-the-art amenities, CalSTRS offers thriving wellness and sustainability programs, and award-winning employee recognition program and ongoing learning and development opportunities.

Job Description and Duties

The CalSTRS Technology Services Branch is seeking a motivated individual to work as an Associate Governmental Program Analyst in the Pension Solution Division.

The Technology Services Branch is committed to providing quality and timely technical support and services to the organization. Working in Technology Services is best described as fast-paced, challenging, and fun! Our staff feel empowered because of our ability to assign resources to projects at the correct level. This provides our staff with the confidence and ability to complete the projects or efforts they begin. Technology Services has the resources it needs to successfully meet the technical demands of the organization. If you are interested in finding out more about CalSTRS as a prospective employer, submit your application today!

The Pension Solution project is the largest information technology project in CalSTRS history, encompasses an approximate 5 year time period, a budget of $200+ million dollars, and is one of CalSTRS most critical strategic initiatives. The project is responsible for delivering a solution that enhances member services while maintaining fiscal responsibility.

The perfect candidate for this position will be the person who understands the dynamics of adult learning, is excited for the opportunity to work on a large technology project and someone skilled in creating a sustainable learning environment. They are someone with a desire and vision for how things can be done in a better, more efficient manner. The goals of this project are to: 

• Implement a solution that will automate business processes and internal controls; enhance member and employer self-service and move to a modern, flexible technology platform;
• Ensure testing, training and change management activities meet industry best practices and standards;
• Deliver the project in accordance with best practices in project management.    

Under the direction of the Learning and Development Manager, the Learning and Development Analyst will serve as a member of the core project team. Working in collaboration with the vendor training team, CalSTRS Training Services, Change Management and business area training teams, the Learning and Development Analyst works as part of a team of learning and development analysts responsible for designing, developing, delivering, and evaluating training on project activities through all phases of the project. 

Does this opportunity seem right for you? If so, see the Application Instructions sections below and apply now.

Not sure yet? Review the full position Duty Statement under the Additional Documentation section.

Special Requirements

 

Background Investigation

Prior to employment with CalSTRS, a background investigation (BI) will be conducted. The BI consists of a Personal History Statement and fingerprinting through the Department of Justice. The BI will check criminal and civil records and, if applicable, verify education and check driving records.

The position may be subject to the disclosure and disqualification requirements concerning economic conflict of interest in government work, pursuant to the CalSTRS Conflict of Interest Code and the Political Reform Act.  

Application Instructions

Final Filing Date: 12/12/2016

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, eligible for a Training and Development assignment, have SROA and/or Surplus eligibility, or have list eligibility (or are in the process of obtaining list eligibility). SROA and Surplus candidates may attach “surplus letters” to their applications.

Applications will be screened and only the most qualified applicants will be selected for an interview.

How To Apply

Complete Application Packages (Applications and any applicable or required documents) must be submitted electronically through your CalCareer account at www.jobs.ca.gov.

Completed applications and all required documents must be received by the Final Filing Date in order to be considered.

Required Application Documents

Please submit the following items with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Electronic State Employment Application through your Applicant Account at www.jobs.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Statement of Qualifications - Please see the "Statement of Qualifications" section of the Job Posting for requirements. 
• Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Familiarity with the Analysis, Design, Development, Implementation and Evaluation (ADDIE) instructional design model
• Knowledge of project management methodology including systems development lifecycle (SDLC) and requirements management
• Knowledge of Adobe Captivate e-learning software
• Experience developing training for use during the implementation of a technology project
• Experience researching best practice activities as they relate to adult learners
• Experience providing diverse learning opportunities including the use of alternative training methods such as labs, online learning, video clips, etc. 
• Knowledge of principles and practices associated with delivering training to adults

Benefits

Learn about all of the benefits of being a CalSTRS employee by visiting CalSTRS.com/Careers and clicking on the About Us tab.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

• Human Resources Contact:
  Recruitment
  (916) 414-4990
  recruitment@calstrs.com

• Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

  EEO Contact:
  EEO Officer
  (916) 414-4933
  adacoordinator@calstrs.com
• California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

Interested individuals must submit a Statement of Qualification along with a state application (form STD 678). The Statement of Qualification is a discussion of the candidate's experience which qualifies him/her for this position. The statement must specifically address the questions listed below, be numbered in the same order as listed, and be no more than two pages long, single spaced and in 12-point font. A resume will not be accepted in lieu of the Statement of Qualifications. Successful candidates will be selected for interview from the Statement of Qualification and interviews will be scheduled.  When completing the SOQ, please include all relevant experience, education, and training for each question and explain your answers thoroughly. 

Your State of Qualification must address the following: 

1. Describe your motivation for applying for this position, what interests you in taking a key role on this project.
2. Describe your experience related to learning and development efforts. 
3. Provide an example of your ability to team and collaborate with others. 

Additional Application Information

• When applying for this position, please note on your application:  Position: #815-641-5393-905 (RPA 921) Working Title: Learning and Development Analyst
• If you are applying for multiple positions, you must complete and submit a STD. 678 application for each position separately. 
• Candidate may be selected by application packet review only.  
• Multiple positions may be filled from this recruitment. 

Apply Now