Career Opportunities

  • 29 Jan 2016 7:10 PM | Anonymous

    Underwriting Training Manager - Rocklin, CA 

     

     

    Description

    Training and Implementation

    • Delivers training to Underwriters on various products, project, systems, policies, to promote learning in a positive learning environment
    • Acts as a liaison and provide communication to all other departments as needed when Underwriting procedures and processes change within the operations business areas
    • Implements and monitors training programs and procedures to increase overall effectiveness
    • Identifies departmental and individual training needs, developing appropriate training curriculum, documentation and materials using in presenting the training to support those needs
    • Works collaboratively with all business areas to share content and capabilities to ensure efficient, consistent and effective delivery of training
    • Consults and partners with leadership to support successful application of skills learned in training curriculum for on the job effectiveness and recommend appropriate training reinforcement and coaching support development

    Leadership

    • Establishes and implements individual and team priorities, performance goals and objectives to ensure completion of responsibility for Underwriting
    • Manages underwriting training team to ensure workloads are appropriately balanced among team members.
    • Manages and evaluates individual/team performance and takes appropriate action to meet and/or exceed performance standards for Underwriting
    • Manages and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
    • 15 years of continuous Workers Compensation Experience
    • 5-7 years of demonstrated success in Managing a Work Comp program for a large MGA or Carrier
     
    Open Date 1/27/2016  
    Position Requirements
    • Bachelor's Degree preferred
    • 15 years of experience in learning and/or underwriting experience that directly aligns with the responsibilities of this position, including 5 + years of managerial, supervisory, and/or demonstrated leadership experience
    • Previous adult education and/or continuous learning experience a plus
    • Excellent written and verbal communication skills.
    • Strong relationship management
    • Initiative and ability to influence
     
    Full-Time/Part-Time -unspecified-  
    Req Number UND-16-00013  
    Shift -not applicable-  
    Number of Openings 1  
    Employee Referral Eligible  
    Employee Referral Payout  

    This position is currently accepting applications.

    Apply Now

  • 29 Jan 2016 7:09 PM | Anonymous

    Training and Development Specialist II - Rancho Cordova, CA 

     

     

    Job Summary

    • The Training and Development Specialist II administers, organizes and conducts training and educational programs in connection with management and professional development, on the job training, and employee orientation. Maintains records of training activities and employee progress and monitors effectiveness of programs. Assesses, designs and develops training programs. Develops partnerships with line management to identify organizational issues and create solutions.

    Essential Duties & Responsibilities

    • Directs associate training in various modalities: classroom, small groups and individual mentoring. Identifies training, developmental and support needs by conducting departmental analyses.
    • Designs, develops and updates training materials including manuals, desktop procedures, bulletins, computer based training modules, and student evaluation exams.
    • Recommends and assists in the selection of external resources as required.
    • Develops criteria for evaluating effectiveness of training activities and regularly monitors and reports results to management, along with recommendations for improvement as appropriate.
    • Maintains records of training activities.
    • Monitors and evaluates trainee's progress and development by implementing an evaluation and proficiency assessment process that is consistent with company appraisal, developmental and feedback standards.
    • Trains new hires on all systems.
    • Cross-trains all associates on all systems.
    • Stay abreast of training, development, and learning materials, methods and techniques and their possible application to current/planned training/educational programs.
    • Performs other related duties as assigned.

    Education

    • Bachelor's Degree in Education or related field, or equivalent combination of education/experience

     

    Certification/Licensure Required

    • N/A

    Government Clearance & US Citizenship Requirement

    N/A

    Experience Required

    • Minimum one year training/teaching experience in a professional setting with demonstrated capacity to design training and performance improvement programs
    • Experience in needs assessment, performance gap analysis and assessing training needs
    • Healthcare/insurance industry experience required
    • Lotus Notes and system configuration experience preferred
    • Or any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position.

    Knowledge, Skills & Abilities

    • Proficient in PC based software programs, including word processing and presentation software (PowerPoint) and automated database management systems
    • Must possess strong written, oral, interpersonal and presentation skills

    Working Conditions

     

    • Operates personal computers, printers, facsimile, telephones, copy machines and other commonly used office accessories/equipment.

     

     

    • Exposed to confidential information and expected to maintain confidentiality at all times; must adhere to HIPAA rules and regulations.

     

     

    • May be required to work outside of normally scheduled hours as mandated by the client, project and/or workload (e.g. evenings, weekends, and/or holidays)

     

     

    • May be required to maintain established work pace, meet deadlines; may have last minute urgent requests.

     

     

    • Physical activity may include: twisting, reaching, kneeling, bending, stooping, squatting, crawling, grasping, grabbing, pushing, pulling, repetitive motion, climbing, etc.

     

     

    • Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

     

     

    • Required to have hearing ability to receive detailed information through oral communication

     

     

    • Required to have speaking ability to express or exchange ideas.

     

     

    • Constant concentration may be required on various subjects by listening, reading and thinking clearly.

     

     

    • Interaction with others may be required. May need to listen, think, and speak in order to interact with others. Business interactions and behavior between coworkers and/or external customers are required. This may require face-to-face or telephone interactions.

     

     

    • Thinking at work may include listening, learning, analyzing, evaluating, and the ability to interpret what is seen and/or heard, or to link information from one issue to the next.

     

     

    • Constant computer usage including typing and/or eye strain.

     

     

    • Constant repetitive arm, wrist, hand and finger motions -- making repetitive movements (e.g. key boarding, filing, data entry).

     

     

    • Significant phone usage; headsets may be required.

     

     

    • Moderate amount of time spent working in a loud office environment with frequent interruptions/distractions.

     

     

    • Constant sedentary work (desk bound or seated).

     

     

    • Constant reading is required via computer screen and/or bound printed materials.

     

     

    • Moderate walking/standing may be required. Walking and/or transporting supplies and equipment between buildings/parking lots and structures may be required.

     

    Disclaimer

    DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

    Location:  Rancho Cordova, CA

    Apply Now

  • 29 Jan 2016 7:05 PM | Anonymous

    EMR and Training Specialist - Natomas, CA 

     

     

    Description

    Job Summary:
    The EMR and Training Specialist is responsible for the development and implementation of a variety of training and education programs for both clinical and non-clinical employees across Community Psychiatry.


    Responsibilities:
    -Develop, design, and implement training programs for new and current employees including job content, technology, and customer service
    -Prepare and distribute training aids such as instructional material, handouts, evaluation forms, and visual aids; sets up audiovisual equipment and make presentations
    -Collaborate with management to perform ongoing needs assessment, session planning, objective writing, learning delivery, and evaluation of training programs
    -Maintain records of training activities and employee progress and monitor effectiveness of programs
    -Consult with Subject Matter Experts when necessary to develop work process and system solutions
    -Assist with Electronic Medical Record (EMR) system development and testing of EMR
    -Capture new software and hardware requirements for EMR system from end user feedback and communicate those to management
    -Develop and maintain a deep technical knowledge of the business solutions
    -Diagnose, identify, isolate and analyze problems, documenting them in incident tickets and routing to correct support teams when required
    -Troubleshoot and resolve technical issues when onsite at locations to best of ability
    -Provide EMR phone support to existing customer base when not traveling. Responsibilities include:
         >Research, resolve, and respond to complex questions received from end users
         >Proactively educate end users on why issue occurred and what steps to take in the future to avoid such issue(s).
         >Provide step by step verbal and/or written instructions to end users to ensure user satisfaction and productivity
         >Audit applications and systems to ensure accurate implementation of business requirements
         >Collaborate and cooperate with management on changes in policies and procedures; integrate such changes with training programs
         >Provide support and back-up to Senior Data Analyst

     
    Position Requirements

    Qualifications:
    -Exceptional verbal, written, interpersonal and presentation skills
    -Ability to document training material and teach to clinical and non-clinical employees
    -Strong customer service, problem solving, technology skills with strong writing and presentation skills 
    -Prior experience with practice management software, preferably MediSoft
    -Prior experience working in a medical front office position, preferably with Community Psychiatry
    -Prior experience in Healthcare Administration or in the Administrative Office of Community Psychiatry
    -Intermediate proficiency in the following technologies: MS Windows, MS Office
    -Must have reliable transportation for required travel

    Desired:
    -
    Prior experience with Electronic Medical Records (EMR) software
    -Associate’s or Bachelor’s degree

     
    Reports To Senior Data Analyst  
    Travel Required Up to 80%  
    Location Sacramento Administrative Office (Natomas)  
    Compensation DOE  
    Exempt/Non-Exempt Non-Exempt  
    Full-Time/Part-Time  
    EOE Statement We are an Equal Opportunity Employer.  
    Open Date 1/26/2016  

    Apply Now

  • 29 Jan 2016 7:02 PM | Anonymous

    Training and Development Leader - Roseville, CA 

     

     

    Job Description The Training and Development Leader is responsible for conducting coding and billing training programs for billing staff, coding staff, and physicians. Creates presentations, develops learning material, handbooks, and other training material. Tracks, trends, and reports on all educational activities performed through the Documentation and Compliance Department. The Training and Development Leader assists in the development and monitoring of special educational projects with the Executive Director of Documentation and Compliance and members of hospital departments.

    Specific responsibilities include: Develop training curriculum based on findings from audits and monitoring, creation of presentations and other learning materials, creation of assessments to assess comprehension of training efforts, research up-to-date coding and billing information, and perform analysis of benchmarking profiles.
    Qualifications Desired Skills:
    • Highly organized with the ability to manage time and prioritize work effectively
    • Ability to present information to ‘C’ level effectively
    • Display strong interpersonal and excellent problem solving skills
    • Possess excellent written and verbal communication skills along with strong presentation skills
    • A change agent; capable of guiding teams in a dynamic and progressive environment
    • Ability to deliver education in a variety of settings, to include 1:1, small groups, and large groups
    • Ability to deliver education to a variety of healthcare professionals, to include: coders, clinical documentation improvement staff, and physicians

    Basic Qualifications:
    • Knowledge of adult learning principles
    • Instructional design experience (building materials and curriculum)
    • Strong PowerPoint, Word and Excel skill set
    • Ability to deliver and coordinate learning through various mediums (webinar and in person)
    • High-level knowledge of ICD-9, ICD-10, and CPT coding methodologies, as well as the revenue cycle in the hospital setting.
    • Must currently reside in or be willing to relocate to the greater Roseville, CA area
    Company Overview Be a part of something that matters. Something that affects every single person, every single day—people’s health and the care they receive. Recognized as one of the most innovative companies in the world (#22 in 2014 by Forbes ), Cerner is transforming health care by developing tools and technologies that make it easier and more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner technology solutions are licensed by over 14,000 health care venues around the world.
    Additional Information Cerner’s policy is to provide equal employment opportunity to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. Cerner is proud to be a drug-free workplace. Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

    EEO is the Law (English)                                                  EEO is the Law (Spanish)
    E-Verify Participation (English)                                       E-Verify Participation (Spanish)
    Right to Work (English)                                                    Right to Work (Spanish)
    Street Address 1101 Creekside Ridge Dr
    City Roseville
    State/Province California
    Country United States
    Job Function Learning & Education

    Apply Now

  • 22 Jan 2016 3:46 PM | Anonymous

    UC Davis Health System has an opening for a Training Program Manager

    Reference:   043918    


    For additional details and to apply go to

    http://www.ucdmc.ucdavis.edu/hr/jobs/best_practice.html


    Position Information 

    This is a FULL-TIME, CAREER position with UC Davis Health System, Human Resources / Talent Management Center of Expertise located in SACRAMENTO.  Work hours are 8:00am - 5:00pm, Monday through Friday.  This classification IS NOT represented by a union.


    Responsibilities 

    Training Program Manager for the Training & Development (T&D) program at the UC Davis Health System (UCDHS), and is involved in all aspects of program development, management and oversight, the Externship Program, the Staff Tuition for Education Program (STEP), workplace compliance administration, and other trainings in accordance with policy. 


    As part of the HR Talent Management Center of Expertise, T&D is responsible for effective, efficient staff learning and development activities (e.g., instructor-led courses, e-learning, cohort programs, certificate series, career coaching) on the UCDHS campus. 


    This position works collaboratively with other Talent Management COE Program Managers and keeps the Talent Management Center of Expertise Director apprised of overall T&D projects, program evaluation and metrics, and employees' performance. 


    Requirements 

    • Demonstrated supervisory experience.
    • Demonstrated experience in field of learning and development/talent development.
    • Advanced experience and knowledge of adult learning theory, workplace learning, instructional design, instructional methods and learning technologies, and delivery methodologies.
    • Demonstrated experience in delivering presentations and facilitating meetings.
    • Demonstrated experience in consensus building and conflict management
    • Advanced analytical skills to conduct analysis and develop recommendations, demonstrating organizational and problem-solving skills.
    • Advanced skills in planning, resourcing and monitoring effective training delivery.
    • Demonstrated skills and knowledge of effective human resources management; ability to interpret personnel policies and procedures and collective bargaining agreements.
    • Excellent oral and written communication skills; demonstrated ability to conceptualize, develop, write and present proposals.
    • Demonstrated skills to effectively develop and motivate direct reports and manage their performance.
    • Ability to apply knowledge to curricula and programs to achieve successful business strategies and organizational outcomes.


    Preferred

    •  Senior Professional in Human Resources (SPHR) Certification
    •  Bachelor's Degree in Human Resources, Education, Organizational Development, Curriculum and Instruction or related field of study and/or equivalent education and experience/training. 


    Special Requirements 

    • Occasional travel to attend local and System-wide meetings, conferences, and training sessions.
    • Occasional overtime and flexible work hours.
    • This position is subject to a criminal background investigation. 


  • 15 Jan 2016 5:53 PM | Anonymous

    Corporate Sales Trainer - Roseville, CA 

     

     

    We are experiencing high growth and looking for enthusiastic, hard-working, and talented individuals to join our team! Paramount Equity Mortgage is looking for an experienced trainer within the residential mortgage industry that will be responsible for developing and implementing companywide mortgage sales and product trainings on an on-going basis.

    Requirements: 

    • 5+ years of experience in residential mortgages in either a sales or operations capacity
      • 4-6 years specifically in a mortgage sales and/or product training capacity
    • Excellent interpersonal, oral and written communications and presentation skills with strong attention to detail
      • Demonstrated knowledge using instructional design techniques in conjunction with adult learningtheory, including writing lesson plans, designing application exercises and performance tests, and other job aids
    • Ability to work independently to meet project requirements with minimal supervision
    • Ability to be flexible and adaptable in an ever-changing environment
    • Highly intelligent with a strong aptitude to learn new things easily
    • High level of integrity and trust
    • Team-player with selfless attitude
    • Ability to work nights or weekends if/when necessary?
    Apply Now
  • 13 Jan 2016 9:31 PM | Anonymous

    Training Manager- South San Francisco


    Description

     

    In August 2015, the Genentech Site Services organization embarked on a Training Assessment, which provided it with critical information on the current training processes and structures across Site Services and a recommended future state operating model and accompanying transformation roadmap. Leadership is committed to transforming the Training Program and has launched the Training Transformation Initiative to achieve this by January 2018. Upon completion, this initiative will build a centralized training organization with touch points in each department, implement a single comprehensive Site Services training process, and create a single point of accountability for training across Site Services.

    The very first step in launching this transformation is hiring a Training Manager, who will lead the initiative and the future training organization. This role will be instrumental in shaping, leading and managing how training is developed, delivered and evaluated across Site Services. The Site Services Training Manager is responsible for managing the strategy, planning, budgeting, project intake/prioritization, content development, delivery and measurement of training that is managed through the Site Services organization. This role is accountable for timely and measurable compliance and efficient and strategic use of Genentech and external training resources, resulting in a positive and consistent learner experience for Genentech employees and contractors. The Training Manager is charged with bringing continuous improvement to the training organization and team by aligning with Genentech best practices, industry trends, and seizing identified improvement opportunities.

    We are looking for someone with an extensive professional training background, experience setting up organizations and driving change, and the ability to partner with Site Services departments and across Genentech. The Training Manager will be required to have a unique blend of skills and abilities. This individual will need to be able to flex between setting strategy and vision, managing a team of others responsible for executing critical work, and involving themselves in some heavy lifting of key training activities, especially as the training organization is being established.

    Responsibilities:

    • Define and shape the strategic vision and mission of the Site Services Training Team and drive and manage day-to-day operational activities; will be critical to closely lead and manage this as training resources are joining the newly established centralized training organization
    • Define strategic direction of team, define the training workload, and augment capabilities and/or capacity based on need
    • Develop an annual training planning and budget for Site Services Training 
    • Define learning approaches, tools and curriculum delivery strategy (utilizing prior experience, best practices, and training peers at Genentech); will impact Site Services employees, Genentech Employees taking courses offered broadly by Site Services, and vendors
    • Define process improvement opportunities and the detailed approach to implementation (utilizing the month to month implementation plan developed during the planning phase)
    • Prioritize training outputs and resourcing; impacts Site Services Training team and Site Services employees and vendors
    • Drive the effective and efficient development and delivery of Site Services training across all audiences and ensure assessment, evaluation and sustainment methods and content
    • Define and implement an engagement strategy for training vendors to include vendor selection and delivery quality
    • Provide regular status updates to Site Services Leadership, project teams, and stakeholders, summarizing progress and issues into key points and required actions
    • Partner with Site Services departments and build meaningful relationships with key stakeholders and SMEs to uncover learning & development needs
    • Represent Site Services with Roche and Genentech governing bodies, peer internal Genentech organizations, enterprise-wide projects, and external associations as it relates to training (including representing Site Services
    • Develop targets and metrics to measure the success of Site Services training programs.
    • Continuously measure the effectiveness of existing training methodologies and define future training roadmap and projects based on learning and development trends and best practices

    Who You Are

     

    Knowledge:

    • Learning strategies, tools and delivery methods
    • Instructional design process
    • Regulated environments, compliance requirements, audit process and implications; understanding of GMP environment preferred
    • Learning management systems

     

    Skills:

    • Experience as a learning professional, comfortable leading learning strategies, development of support tools, training content and use of Learning Management System
    • Broad thinking and perspective on current learning and development trends / best practices; must be a continuous learner who stays abreast of training trends and best practices
    • Proven ability to build a team, collaborate with and influence partners, peers, leaders, executives, and other stakeholders in developing solutions which meet the needs of the business
    • Strong organizational and political savvy, especially when it comes to influencing without authority
    • Must be strong program manager with organization and time management skills; able to manage multiple projects/tasks simultaneously
    • Innovative and proactive problem-solving skills with strong business acumen, and the ability to exercise integrity and sound judgment
    • Strong foundation in problem solving, analytics and project management principles and tools
    • Strategic thinking capability, and ability to flex between both strategic and tactical work as needed, from planning and forecasting through to driving results with implementation and execution
    • Strong communications skills; superior editing, writing, and critical reasoning skills and ability to influence stakeholders, including leaders
    • Ability to interpret multiple standards and apply to department activitie and training needs
    • Ability to interpret and evaluate training data and summarize results; ability to seek out new forms of analysis for the training program
    • Exceptional customer service skills and ability to follow through to resolve customer issues
    • Experience leading organizational change; familiar with key considerations needed to transform an organization, including aligning stakeholders, assessing impacts and closely managing change and communications

     

    Abilities:

    • Manage multiple projects and competing priorities simultaneously
    • Form and develop new team and process
    • Inspire and motivate a team
    • Build relationships across Site Services departments, and with additional governing bodies (COE, Shared Services Center)
    • Communicate throughout the organization
    • Manage outcomes using measurement
    • Collaborate across departments and levels
    • Balance the need to understand the details and data, while maintaining a strategic mindset
    • Passion for training, learning, and enabling individuals and groups to develop to their potential

     

    Experience

    • 10 or more years of experience managing a team of 5 - 10 people
    • 10 – 12 years of learning strategy, management and development
    • Five or more years planning, budgeting and forecasting
    • Five or more years of workload management and prioritization
    • Five or more years of project management
    • Possess previous training experience in a Life Sciences, Pharma or Healthcare environment

     

    Education

     

    A Bachelor’s degree is required, and an MBA or Master’s is desired.

     

    A Job with Benefits Beyond the Benefits

     

    No matter who you are or what role you play, you’ll help change the face of medicine and make a real difference in the lives of people facing the most challenging medical conditions. Plus, you’ll thrive in our one-of-a-kind culture, where diversity is celebrated, employees are valued for their contributions and we all serve as advocates for change who continually find ways to do things better.


    The next step is yours. To apply today, click on the "Apply" button below.


    Genentech, a member of the Roche Group, has multiple medicines on the market for cancer and other serious illnesses.


    Genentech is an Equal Opportunity Employer: Minorities/Women/Disability/Veteran         

    Internal Number: 00444878 


    Apply Now
  • 13 Jan 2016 9:27 PM | Anonymous

    Director, Customer Support Training and Development - San Francisco, CA


    The Director Training and Development is responsible for the overall direction, coordination, and execution of our training and staff development programs for both our internal and outsourced contact centers. This position requires a candidate with experience building world class training and development teams in Customer Support organizations.

    We are looking for someone who excels in building organizations that can create and deliver training courses in a large scale to support our rapid worldwide growth. If you are someone who owns outcomes, loves fast paced environments and most importantly can organize and lead a global training operation, join us!

     

     

    Responsibilities:

    • Lead team of Instructional Designers, Course Developers and Trainers
    • Development and maintenance of new hire and update training curriculum and reference materials for classroom use and on-line modules
    • Manage all communications so frontline staff are informed of all updates needed to successfully help customers
    • Coordinate with: engineering, product management, sales, marketing and quality assurance teams around new product launches and enhancements
    • Coordinate with customer support teams to develop on-going process and policy training
    • Assess training needs of outsourced and internal contact center sites and implement supplemental training modules
    • Scope/prioritize and schedule inbound training requests
    • Manage LMS platform used in global contact center organization supporting over 1000 users
    • Communicate training plan and schedule to internal partner teams on weekly basis
    • Travel to partner sites to build/evaluate training teams
    • Build strong relationship with partner teams
    • Participate in business leadership meetings; develop and drive strategies and programs which improve the customer experience and competitive position of the organization
    • Identification of performance gaps and employing effective interventions to close them
    • Differentiate training from performance improvement needs and address them each appropriately
    • Measure and achieve target metrics
      • 90% trainees score 90% or higher on post training exams
      • 90% or higher employee satisfaction score on training classes
      • 99% staff complete training courses within deadline

     

     

    Required Skills:

    • Passion for helping people find solutions
    • Excellent communicator/organizer/delegator
    • Instructional design background
    • Thrive in a dynamic, fast-paced, team-based environment
    • 5+ years’ experience in writing/training background
    • 5+ years people management experience
    • Demonstrated high level of proficiency with Microsoft Office, HTML, CSS, Adobe CS, Captivate/LMS a plus
    • Ability to successfully self-manage multiple projects and tasks simultaneously
    • Excellent attention to detail and quality
    • High personal productivity with demonstrated follow-up ability
    • Bachelor’s degree in Information Technology, Computer Science, Business, Education or related field
    • Experience with Salesforce and Litmos a plus
    • Experience with multi-language support a plus
    • Interest in consumer electronics and health and wellness
    • Directing training and managing performance for an international audience (preferably for a contact center) a plus
    • Working for a consumer electronics company a plus

    Internal Number: 11060 


    Apply Now
  • 13 Jan 2016 9:21 PM | Anonymous

    Training Specialist - Contract - Roseville, CA


    Are you an experienced corporate training specialist, passionate about how world-class training impacts a company? We want you to bring that passion along with your innovative mind and tech savvy goodness to our fast-paced, super fun HR team. If you are a game changer talent in the world of training, we want you.


    As the Training Specialist, you will be responsible for supporting the communication of company vision and supporting the strategic direction by creating scalable and effective learning solutions supporting a wide audience across the organization. You must be a passionate conduit of information to our staff, customers and vendors.


    Under the supervision of the Manager of Corporate Training, you will be responsible for creating, updating and delivering effective training that reinforces the company’s business objectives. You will apply your technical expertise to create powerful learning solutions to support employees and business partners with achieving greater success.


    What you get to do

    • Directly report to, and support, the Manager of Corporate Training in all corporate training initiatives.
    • Develop understanding of key business drivers and how to translate those into effective training programs to develop highly competent skills.
    • Use and apply computer-based learning tools and methods into programs to support business needs. 
    • Support administration of all learning activities and programs.
    • As part of the Human Resources team, support all on-boarding activities including screening, hiring, new hire paperwork administration and orientation training as needed.
    • Coordinate activities related to the development, delivery and organization of training programs including online learning and classroom-based programs.
    • Work closely with operational and management staff, fostering strong relationships and departmental support.
    • Implement training schedule and manage organization of sessions/workshops.
    • Be a proactive resource to staff, providing coaching to staff during training and in-between sessions.
    • Continually review and update sessions and materials.

    Skills, experience and education you have

    • Bachelor’s degree in business administration, education, communications or related discipline preferable.
    • Minimum of 2 years experience in creative development of training programs.
    • The innate ability to learn new concepts and more importantly, be ready and willing to teach yourself new software and skills.
    • Excellent computer skills and a deep understanding of technology and computer based learning tools.
    • Exceptional verbal, written, presentation, teaming and interpersonal skills.
    • Dynamic facilitation skills to deliver impactful, engaging learning experiences.
    • Understanding of adult learning theories and how to incorporate into learning curriculum.

    Other talents you may possess

    • Experience with elearning authoring software like Articulate Storyline.
    • Familiarity with creating content and managing courses through a learning management system (LMS).
    • Experience with video recording and editing software, like Camtasia.
    • Understanding of basic web design concepts and familiarity with Google suite, including Google Sites.
    • Ability to balance short term goals with strategic vision.
    • Ability to work well under pressure of meeting deadlines and to set priorities.
    • Strong sense of initiative and autonomy.
    • Ability to excel in a team based environment, supporting the success of the team.
    • Ability to candidly self evaluate success of implemented programs and enthusiastically participate in program effectiveness audits alongside management staff.

    At Clear Capital, we have an underlying philosophy that guides our efforts: Go wherever it leads, and do whatever it takes to help clients find their optimal solution. This philosophy guides how we create and deliver products, and how we interact with our clients, vendors and each other. We offer an exciting fast-paced work environment, challenging and rewarding careers, and competitive compensation and benefits. Relocation assistance is available.


    Clear Capital is a rapidly growing, privately-held company located near Lake Tahoe in the mountain resort town of Truckee, Calif. Cultivating the highest levels of customer ethics, we serve as a trusted partner for customers across the mortgage and lending industries. We use the most progressive technologies available and human, hands-on analytics to deliver highly accurate and reliable valuation tools. This unique combination of customer ethics and progressive technology makes Clear Capital the ideal choice for people seeking a high trust and high tech work environment.


    Compensation

    Salary commensurate with experience


    Clear Capital is an equal opportunity employer


    Apply for this job

    Clear Capital Home Page


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    Apply Now
  • 13 Jan 2016 9:20 PM | Anonymous

    Public Education Specialist - Sacramento, CA


    Job Summary:


    Under the direction and in collaboration with the Program Director, act as primary developer of curriculum for training contracts that fluctuate between $1.2 and 1.5 million annually depending on the scope of contracts and with other state and private human service agencies as requested. These contracts provide for approximately 1800 to 2000 training units/days annually generating approximately 100,000 enrollments annually. Develop and maintain professional relationships statewide with County Welfare Directors, conducting needs assessment with them, their leadership teams and training officers, and developing training plans to meet the identified needs. Develop and maintain professional relationships with subject matter experts in the field of human services and contractors to ensure successful assessment, development and implementation of customized training. Assist with recruitment of instructors. Development and analysis of curriculum to assure it meets adult learning standards and course objectives are met within the content. Provide support to county human services agencies to assure transfer of learning. Monitor instructors through on-site observations and program evaluations and provide feedback to assure quality in delivery of programs. Chair and supervise work teams of subject matter experts to develop programs such as supervisory effectiveness, management development, leadership development, on-line learning, and organizational development. Maintain client satisfaction that fosters retention and expansion of annual contracts.  


    Physical Demands:


    Lift or transporting materials weighing up to 50 lbs.  


    Work Environment:


    Valid California driver's license required. Work occasional varied lunch hours. Overtime required during peak periods. Must be able to work variable hours and travel overnight. Must be able to drive/travel to various locations throughout CA and nationally.  


    Background Check Required:

    This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.

    Yes  


    Qualifications

     

    Minimum Qualifications:

    • Experience in human services programs and practices.
    • Knowledge of principles of adult learning and continuing education.
    • Experience with project and contract/client management in at least one of the following: organizational development, public social services.
    • Experience in planning/coordinating educational events such as conferences, workshops or symposiums.
      Experience to identify and evaluate program needs to develop and implement new programs/services as well obtain goals and objectives of requested services.
    • Skills to synthesize information and convey it to instructors for the development of course curriculum.
    • Experience to develop and analyze lesson plans, course handout materials and training to determine if goals and objectives are met.
    • Knowledge to evaluate programs by comparing program objectives to measurable program outcomes.
    • Knowledge to develop recommendations for senior management based upon program evaluation results.
    • Interpersonal skills to develop and maintain relationships with diverse and culturally sensitive client bases including public relations skills to maintain the highest level of customer service, communicate professionally, orally, in writing and before groups.
    • Excellent oral and written communication skills including editing and proofreading skills to quickly and accurately produce letters, memos, reports, marketing materials, etc.
    • Analytical skills to define a problem, identify issues, analyze data and alternative solutions, weigh consequences of solutions and make recommendations and decisions.
    • Experience developing and implementing marketing strategies to include generating new marketing ideas, identifying strategic outlets for promotions and identifying target audiences.
    • Experience working independently, organizing own work, establishing priorities, developing a course of action, monitoring the plan, reviewing and evaluating results.
    • Experience using MS Office Suite for Windows (Word, Excel, PowerPoint and Outlook), databases and business tracking systems.
    • General accounting experience to develop course and program budgets, monitor course costs and analyze financial reports.

    Preferred Qualifications:

    • Experience working in eligibility.
    • Experience identifying, recruiting, hiring and negotiating compensation for instructors and speakers.
    • Knowledge of UC purchasing, accounting, billing and travel reimbursement policies, procedures and forms.
    • Experience in using automated and computerized financial systems including DaFIS and Decision Support.
    • Understands the needs of state and county human services systems to ensure training is organized and delivered cost effectively and in compliance with policies and practices.



    Quick Link To This Position:

    www.employment.ucdavis.edu/applicants/Central?quickFind=72504

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